Client Relations Specialist
4 weeks ago
We are seeking a Customer Care Executive to become a vital part of our Hygiene division. This position is designed for individuals who excel in customer service and are eager to foster strong client relationships.
Key Responsibilities:
- Delivering exceptional support to both national and key clientele
- Drafting service contracts to ensure clarity and compliance
- Managing purchase order processing with precision
- Coordinating technician schedules to guarantee seamless service delivery
- Engaging with customers on a daily basis to address their needs
- Efficiently handling inquiries and proactively resolving client concerns
- Collaborating with the Customer Services, Sales, and Operations teams to meet targets
- Conducting outbound calls to our existing client base to promote our offerings
Qualifications:
- Demonstrated experience in a similar capacity (customer service, administration, or account management)
- Exceptional attention to detail coupled with strong organizational abilities
- Outstanding customer service aptitude
- Intermediate proficiency in computer applications
- Skills in complaint resolution and conflict management
- Ability to thrive under pressure, manage multiple tasks, and work independently
- Excellent verbal and written communication skills
- A passion for teamwork and collaboration
The selected candidate will be required to undergo a pre-employment medical examination, drug and alcohol screening, as well as background checks.
About Rentokil Initial:
As a proud member of the FTSE 100, Rentokil Initial is a dynamic and expanding organization with a workforce of approximately 38,000 across 66 countries. We offer a variety of learning and development opportunities to enhance the skills of our employees. If you are the customer service professional we seek, we invite you to explore this opportunity further.
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Client Relations Specialist
4 weeks ago
Perth, Western Australia Rentokil Initial Full timeWe are seeking a Customer Care Executive to enhance our Hygiene division. This position is a permanent, full-time role.In this capacity, you will leverage your prior customer service expertise to foster customer relationships, engage with clients, and initiate calls to coordinate new assignments while nurturing rapport for sustained customer satisfaction.Key...
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Client Relations Specialist
4 weeks ago
Perth, Western Australia Rentokil Initial Full timeWe are seeking a Customer Care Executive to enhance our Hygiene division. This position is a permanent, full-time opportunity.In this role, you will leverage your prior customer service expertise to foster strong client relationships, engage with customers, and make proactive outreach calls to coordinate new assignments while ensuring exceptional customer...
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