Client Relations Specialist

4 weeks ago


Perth, Western Australia Rentokil Initial Full time

We are seeking a Customer Care Executive to become a vital part of our Hygiene division. This position is designed for individuals who excel in customer service and are eager to foster strong client relationships.

Key Responsibilities:

  • Delivering exceptional support to both national and key clientele
  • Drafting service contracts to ensure clarity and compliance
  • Managing purchase order processing with precision
  • Coordinating technician schedules to guarantee seamless service delivery
  • Engaging with customers on a daily basis to address their needs
  • Efficiently handling inquiries and proactively resolving client concerns
  • Collaborating with the Customer Services, Sales, and Operations teams to meet targets
  • Conducting outbound calls to our existing client base to promote our offerings

Qualifications:

  • Demonstrated experience in a similar capacity (customer service, administration, or account management)
  • Exceptional attention to detail coupled with strong organizational abilities
  • Outstanding customer service aptitude
  • Intermediate proficiency in computer applications
  • Skills in complaint resolution and conflict management
  • Ability to thrive under pressure, manage multiple tasks, and work independently
  • Excellent verbal and written communication skills
  • A passion for teamwork and collaboration

The selected candidate will be required to undergo a pre-employment medical examination, drug and alcohol screening, as well as background checks.

About Rentokil Initial:

As a proud member of the FTSE 100, Rentokil Initial is a dynamic and expanding organization with a workforce of approximately 38,000 across 66 countries. We offer a variety of learning and development opportunities to enhance the skills of our employees. If you are the customer service professional we seek, we invite you to explore this opportunity further.



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