Motor Claims Specialist

3 days ago


Brisbane, Queensland, Australia Haylo People Full time
Motor Claims Consultant

At Haylo People, we are experts in Personal Injury, Safety, and General Insurance Recruitment. We are partnered with a leading Underwriting agency seeking a Motor Claims Consultant to join their Brisbane QLD team.

The Role

As a Commercial Motor Claims Consultant, your duties will include:

  • Handling commercial motor insurance claims, explaining the claims process, documentation requirements, and lodging claims.
  • Building lasting connections with clients and brokers, championing products and values they can trust.
  • Delivering exceptional service tailored to diverse needs, making every interaction memorable.
  • Actioning claims quickly and effectively, complying with company standards and SLA requirements.
  • Ensuring compliance with industry regulations, legal mandates, and company policies.
Key Responsibilities

Key responsibilities include:

  • Skilfully handling commercial motor insurance claims.
  • Building strong relationships with clients and brokers.
  • Delivering exceptional customer service.
  • Ensuring compliance with industry regulations and company policies.
Requirements

To be successful in this role, you will need:

  • Previous motor claims experience - 1 year minimum.
  • A genuine care for the customer experience.
  • The ability to work in a fast-paced environment.
  • A can-do attitude and thirst for knowledge.
About Haylo People

Haylo People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. We believe in the freedom to be our authentic selves and welcome people of all backgrounds to apply for our roles.



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