Motor Claims Specialist

4 weeks ago


Brisbane, Queensland, Australia Haylo People Full time

About the Role

Haylo People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. We are partnered with a leading Underwriting agency seeking a Motor Claims Consultant to join their team.

Key Responsibilities

  • Handle commercial motor insurance claims, explaining the claims process, documentation requirements, and lodging the claims.
  • Build lasting connections with clients and brokers, championing products and values they can trust.
  • Deliver exceptional service tailored to diverse needs, making every interaction memorable.
  • Action claims quickly and effectively, complying with company standards and SLA requirements.
  • Guarantee compliance with industry regulations, legal mandates, and company policies.

Requirements

  • Previous motor claims experience - 1 year minimum.
  • A genuine care for the customer experience.
  • The ability to work in a fast-paced environment.
  • A can-do attitude and thirst for knowledge.

What We Offer

  • A supportive and fun work environment with a positive and socially inclusive culture that celebrates diversity.
  • Opportunities to progress within the organisation and develop your career.
  • A work-life balance with flexibility to work from home and flexible start/finish hours.


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