Experience Leader

4 days ago


Gold Coast, Queensland, Australia beBeeHospitality Full time $95,285 - $118,355
Guest Experience Leader

Located in the heart of Queensland's Gold Coast region, our property offers modern one, two and three bedroom apartments, four pools including waterslides and a pirate ship on site. Enjoy the nearby beach and abundant shopping, dining and entertainment options.

Purpose

As Guest Experience Leader, your role is to craft unforgettable experiences throughout the guest journey from check-in to check-out. Inspire and guide your team to ensure seamless hotel operations.

Key Responsibilities
  • Lead front office day-to-day operations with expertise
  • Nurture growth and skill-building in a supportive team environment
  • Collaborate with guests to find solutions for any challenges
  • Contribute to roster planning and preparation
Requirements
  • Background in Hotel Operations ideal for leadership roles
  • Knowledge of PMS advantageous but not essential
  • Multitasking and pressure management skills
  • Effective written and spoken communication
  • Flexible rotating schedule including nights, weekends and public holidays
About Our Philosophy

We welcome you as you are, offering opportunities for growth and learning. Join us to create purposeful work and imagine tomorrow's hospitality.



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