Customer Experience Leader

1 day ago

Gold Coast, Queensland, Australia beBeeLeadership Full time $55,000 - $62,000

Are you a leader looking to take your career to the next level?

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Opportunity Summary

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At Boost Juice, we are seeking an experienced hospitality or retail professional to join our team as an Assistant Manager. This is a pivotal role that will play a key part in driving the success of our store and supporting our customers.

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As Assistant Manager, you will be responsible for leading your team to achieve exceptional results, developing and implementing strategies to grow the business, and maintaining operational excellence.

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Key Responsibilities:

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  • Lead and motivate a high-performing team to deliver outstanding customer experiences
  • Develop and implement marketing campaigns to drive sales growth and customer engagement
  • Assist the Store Business Manager in achieving financial objectives and controlling purchasing costs
  • Maintain operational efficiency by implementing and following policies and standard operating procedures
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Requirements:

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Proven leadership experience in a fast-paced hospitality or retail environment

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Excellent administration skills, with a focus on attention to detail

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Exceptional presentation, communication, time management, and professionalism under pressure

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Able to work a flexible rotating roster, including nights and weekends

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Strong focus on customer service and driven by results

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What We Offer:

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A competitive salary package, with opportunities for career growth and development

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Employee discount, mentoring program, free drinks, professional development assistance, and referral program

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Schedule and Location:

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10 hour shifts, 8 hour shifts, and Australia (required)

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Work location: In person

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