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Plumbing Sales and Service Manager

2 months ago

Wyong Shire, Australia O'Brien Plumbing Full time
{"title": "Plumbing Sales and Service Manager", "description": "About the Role

O'Brien Plumbing Wyong is seeking a highly motivated and experienced Plumbing Sales and Service Manager to join our team. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and developing our service technicians.

Key Responsibilities
  • Lead and inspire our service team to deliver exceptional customer experiences
  • Develop and implement strategies to improve service quality, productivity, and profitability
  • Identify and act on training needs to enhance safety, efficiency, and customer satisfaction
  • Proactively seek new business opportunities and convert leads into jobs
  • Monitor budgets and costs on service jobs and provide timely quotations to customers
  • Ensure all executed jobs align with our mission, vision, and values
Requirements
  • Minimum 10 years of plumbing industry experience
  • Previous experience as a service manager in a trade business
  • Completed Certificate 4 including backflow and TMV courses
  • Clear criminal history and valid driver's license
  • Excellent communication and problem-solving skills
  • Ability to manage multiple jobs and prioritize tasks effectively
What We Offer

As an employee of O'Brien Plumbing Wyong, you will enjoy a range of benefits, including professional development opportunities, a competitive salary, and a dynamic work environment.

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