Technical Support Specialist

1 week ago

Sydney, New South Wales, Australia beBeeCareer Full time $70,000 - $71,000

Looking for a fulfilling role in the IT field? Consider joining our team as a Technical Support Specialist.

This position involves providing expert technical support to thousands of users working in both Mac and Windows environments.

The successful candidate will possess excellent communication skills, be knowledgeable about ITIL methodology, and have experience supporting and troubleshooting Windows & Mac devices and software.

We offer a range of benefits, including training and development opportunities, meal vouchers during term time, and an excellent salary package.

You will work within core business hours, with an approachable manager and friendly team. Onsite parking is available in the Chatswood area.

Key Responsibilities:
  • Perform user account administration maintaining user access in various systems and software
  • Update users on progress during problem resolution
  • Maintain knowledge base to facilitate prompt resolution of incidents

Our ideal candidate has a degree or equivalent qualification in IT, relevant certifications, and valid driving license.

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