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IT Support Specialist

1 month ago

Perth, Western Australia Diamond Offshore Full time

Job Summary

Diamond Offshore is seeking an experienced IT Support Specialist to provide technical assistance to our shore base offices in Perth and Singapore, as well as our offshore drilling rigs in the APAC region.

Key Responsibilities

  • Provide Level 1 and Level 2 IT support to internal users in the APAC region
  • Setup and configure end-user computers, including installing software and performing updates
  • Perform basic LAN/WAN configuration and IT network support
  • New employee IT setup, including setting up monitors, laptops/desktops, printers, and phones
  • Perform office moves of IT equipment for end-users
  • Troubleshoot Microsoft Windows issues for end-users
  • Create and enable/disable end-user accounts on the Active Directory domain
  • Perform periodic IT communication room clean-up and general organization of IT equipment

Requirements

  • A qualification in IT
  • Minimum two years of IT support experience
  • Strong technical knowledge and ability to resolve Windows 10/Microsoft Office 365 and other end-user software or applications
  • Experience in providing phone/email IT support to end-users
  • Strong communication skills and the ability to build relationships

About Diamond Offshore

Diamond Offshore is a leading provider of contract drilling services and fresh perspectives to anticipating and solving deepwater challenges globally.