Technical Business Systems Analyst

2 months ago

Sydney, New South Wales, Australia UGL Full time
Job Purpose

The Technical Business Analyst supports the Business Systems utilised by UGL Regional Linx staff, ensuring they facilitate business goals and priorities.

Key Responsibilities
  • Provide Subject Matter Expertise on the UGL Regional Linx business systems and processes.
  • Gather, analyse, and document business requirements and translate them into detailed technical specifications.
  • Perform process mapping, gap analysis and requirements elicitation to identify areas for improvement.
  • Ensure the appropriate maintenance of business systems to support business goals and priorities.
  • Create, modify, and ensure the accuracy of reporting and dashboards, in conjunction with the Data & Reporting Analyst.
  • Support the regular internal and contractual reporting processes through the establishment and maintenance of effective and accurate automated reporting mechanisms.
  • Support and maintain SharePoint and Teams sites including the architecture, permissions, and troubleshooting.
  • Maintain system documentation and processes.
  • Provide assistance to UGL Regional Linx staff and management in obtaining support and services, escalating within UGL, CIMIC and vendors where required.
  • Support and execute the ongoing configuration changes and maintenance of data as required by the business and in line with applicable standards and processes.
  • Assist other members of the Business Systems team in the execution of their duties.
  • Collaborate closely with other team members to ensure common knowledge transfer, appropriate division of duties and the support of their duties during periods of absence.
Qualifications and Experience

Essential Technical Experience:

  • Microsoft Power Platform (Power BI, Power Automate)
  • Microsoft SharePoint
  • Microsoft Dynamics 365 Customer Experience

About Us:

UGL is a diversified services company delivering critical assets and essential services that sustain and enhance the environment in which we live. Our capabilities extend across a broad range of services and whole-of-life solutions for diverse industries, utilising world leading, sustainable and innovative technologies.

We partner with some of the world's largest blue-chip companies, government agencies, private enterprise, and public institutions. At UGL, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We are an Equal Opportunity Employer and strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally diverse backgrounds to apply.

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