Business Solutions Expert

5 days ago

Sydney, New South Wales, Australia beBeeAnalytical Full time $120,000 - $140,000

About This Role:

We're seeking a skilled Business Solutions Expert to join our team. As a Business Solutions Expert, you will work closely with stakeholders to align business needs with system strategy, identifying areas for improvement in business systems, processes, workflows, and customer service.

Your Key Responsibilities:

  • Evaluate the implications of system changes and establish testing protocols to ensure enhancements meet functional requirements.
  • Generate clear, detailed project scoping and design documentation for technical specialists to build appropriate business solutions.
  • Integrate test plans to validate that solutions adhere to project specifications.
  • Consult effectively with stakeholders to ensure their requirements are accurately captured and reflected in test scenarios.
  • Champion changes from the business perspective, ensuring alignment with business needs, objectives, and IT strategy.
  • Advocate for comprehensive testing to support successful change implementation.
  • Liaise with technical resources to monitor technical developments.
  • Ensure key development milestones are met, business improvements are included, and the final solution aligns with business requirements.
  • Maintain involvement throughout the development and testing cycles.
  • Ensure all developments are consistent with legislative and professional standards, maintaining data integrity and security at all times.
  • Oversee testing to ensure system interfaces are effective and reliable.
  • Manage the implementation phase of each solution or business improvement to minimize disruption and downtime.
  • Coordinate testing phases, including User Acceptance Testing (UAT), to ensure a positive impact on the business.

What You'll Bring:

To succeed in this role, you'll need a strong background in business analysis, excellent communication skills, and a proactive mindset towards achieving high-quality business solution outcomes.

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