Senior Digital Transformation Specialist

2 weeks ago

Australia beBeeDigitalBusinessAnalyst Full time $94,788 - $124,098
Business Analyst Position

This is a pioneering opportunity to join our team and collaborate in creating innovative customer-facing digital products. As a Digital Business Analyst, you will be part of a dynamic unit that delivers cutting-edge solutions.

Key Responsibilities
  • You will support the transformation of customer and business problems into solutions by collaborating with stakeholders.
  • Your role involves translating solutions into effective documentation to engage and align the team.
  • You will define improvements to features and processes, ensuring seamless execution.
  • You will assist decision-makers in gathering information for informed decisions.
  • You will also support quality assurance-test solutions.
  • Effective communication is crucial; you will explain how features and processes work.
About the Role

This position will focus on supporting the Qantas Agency Connect platform, empowering travel agents with tools to efficiently manage customers on Qantas flights.

Requirements
  • You should have at least 5 years of experience as a Business Analyst within the Digital environment.
  • A minimum of 1 year of experience in Agile ways of working is required.
  • Salesforce platform experience is essential.
  • A strong understanding of modern digital frameworks and methodologies, including Scrum, Kanban, lean, design thinking, human-centred design, multivariate testing, process mapping, flow charting, continuous improvement, test automation, and others, is necessary.
  • You must have a proven track record of communicating requirements verbally and through user stories with logical and clear acceptance criteria.
  • You are expected to solve and lead the solving of strategic problems of high complexity.
  • You must be able to meet goals and deadlines with an excellent attention to detail.
  • You will be able to work with a high degree of autonomy and proactively take initiative.
  • Solid experience establishing and executing reports in a digital analytics or business intelligence (BI) tool, preferably Adobe Analytics, is required.
  • Rewarding stakeholder engagement and management skills are essential.
  • Well-rounded digital, application, infrastructure, mobile, UI, and UX knowledge is necessary.
  • You are able to understand legal, regulatory, and corporate stipulations and evaluate risk and articulate using technical and business language.
Benefits
  • You can enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.
  • You can make use of leave and flexible working opportunities, including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
  • You can access thousands of rewards through our partnerships, including discounts across shopping, food, and wine, insurance, health, and wellbeing, leisure, and entertainment.
  • You can take advantage of our salary packaging program, including motor vehicles, eligible portable electronic devices, and professional memberships.
  • You can utilise our interactive wellbeing app and tailored nutrition plan to support your wellbeing.

We are looking for someone who shares our passion for innovation and teamwork. Our mission is to empower our people to grow professionally and personally while delivering exceptional results.

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