Senior Leadership Position in Client Success

19 hours ago

Sydney, New South Wales, Australia beBeeLeadership Full time $180,000 - $280,000
Senior Leadership Position in Client Success

This role presents a unique opportunity to shape client outcomes and lead high-performing teams within the travel industry.

Key Responsibilities:
  • Lead, mentor, and develop Account Management and Operations teams to drive positive client results.
  • Champion the voice of the customer across internal departments to ensure seamless service delivery.
  • Manage complex client projects and implementations to meet business objectives.
  • Build and maintain strong senior-level client relationships to foster long-term growth.
  • Oversee business reviews, reporting, and strategic account planning to inform business decisions.
  • Drive account growth through retention, upsell, and cross-sell initiatives to maximize revenue potential.

About You:

  • 10+ years' experience in client delivery, account management, or operations within the travel sector.
  • At least 5 years in a senior leadership role with a proven track record of driving client success.
  • Proven ability to lead teams and drive positive client outcomes through effective strategy and relationship-building.
  • Commercially astute with strong strategic thinking and relationship-building skills to navigate complex business environments.

This is a senior role offering real scope to influence client outcomes and operational excellence within a global business setting.

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