
Business Development Professional
3 days ago
Hertz is a leading global car rental company dedicated to exceeding customer needs. With a rich history of innovation and a commitment to excellence, we offer a wide variety of mobility options.
To continue our success in the future of car rental, we're looking for a customer-focused professional to join our exceptional team. We provide the keys for you to drive your career.
- Fully maintained company vehicle
- Use of laptop, mobile phone and company charge card
- Profit Sharing Program
- Generous discounts on our brands
- Opportunity for remote working up to 2 days per week
- Employee Car Sales Program
- Car Leasing Program
- On-site Airport Parking
- Additional day leave per annum
- Work for a company that prioritises career growth and development
- Supportive team environment
- Inclusive and motivating company culture
- Sustainability focus
- Key focus on wellbeing and safety
- WGEA Certified workplace
The Account Manager is responsible for strategic growth, account management and retention of major government, corporate, mining and corporate travel accounts. This role focuses on developing long-term partnerships through maximising relationships via incremental sales, increased share, customer satisfaction and profitable revenue within a geographical area.
- Administrative tasks to support customer and internal contract rate approval and reporting requirements
- Operational and logistical support to manage specialist customer rental requirements
- Provide exceptional customer service by offering consistently high levels of service to existing contracts with a view to retaining business for the long term
- Proactively pursue acquisition of profitable new business through sales leads, researching new opportunities for lead generation and telephone prospecting activities
- Prepare rate strategies and present contract proposals using negotiation skills to strategically obtain the best outcome for the business whilst balancing customer needs
- Develop and maintain strong relationships with corporate travel management companies to sustain existing accounts and maximise their potential as a referral source of new business
- Maintain and seek to improve the company's competitive position and profitability
- Analyse and collate data on customer patterns and competitor activity to uncover growth opportunities and predict future trends
- Maintain positive and proactive communication with the assigned Sales Support team, Operations and departments at all levels within the business
- Lead tender opportunities within the sales territory by coordinating a professional written response
- Challenge the status quo, identify process improvement and product enhancements for customers
- Adhere to deadlines and complete required reports to communicate weekly activity, and utilise and maintain an accurate customer database
Successful candidates will have a minimum of 2 years' experience in a Field Sales function, account management, working with a travel management company or experience managing corporate customers in an operational/logistics environment. They will also have a proven track record in exceeding KPIs and relationship building skills.
Key Responsibilities:- Administrative tasks to support customer and internal contract rate approval and reporting requirements
- Operational and logistical support to manage specialist customer rental requirements
- Providing exceptional customer service
- Pursuing acquisition of profitable new business
- Preparing rate strategies and presenting contract proposals
- Developing and maintaining strong relationships with corporate travel management companies
- Maintaining and seeking to improve the company's competitive position and profitability
- A minimum of 2 years' experience in a Field Sales function, account management, working with a travel management company or experience managing corporate customers in an operational/logistics environment
- A proven track record in exceeding KPIs and relationship building skills
At Hertz, we're committed to creating a workplace that reflects the diversity of our customers and the communities we serve. We're an equal opportunity employer and welcome applications from talented individuals from all backgrounds.
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