Injury Management Specialist

6 days ago

North Sydney Council, Australia Amazon Australia Company Pty Ltd Full time

As a Injury Management Specialist with Amazon Australia Company Pty Ltd, you will play a vital role in our efforts to provide exceptional support and care to our associates. You will partner with internal stakeholders to develop a recovery at-work culture, ensuring compliance with applicable legislative frameworks.

About the Role

You will be responsible for embedding, administering, and monitoring programs, strategies, and processes that support our growing business. This includes building internal stakeholder capability and creating standards through effective collaboration and data analysis. You will work cross-functionally with members from various internal teams to ensure our associates are appropriately supported with compensable injuries or illnesses.

Key Responsibilities
  • Act as the point of notification and contact for associates and internal stakeholders regarding any incident or injury that could or has resulted in a Workers' Compensation claim.
  • Drive stakeholder compliance with Workers Compensation regulations and Amazon procedures and processes to influence positive business and individual outcomes.
  • Proactively manage workers' compensation claims to minimize lost time, facilitate sustainable return to work outcomes, and promote best practice injury management support.
  • Advise, coach, collaborate, and proactively support injured associates, managers, HR, WHS, and all relevant internal stakeholders on return-to-work processes to facilitate positive outcomes that align with operational needs.
Requirements

To be successful in this role, you will need:

  • 5+ years of industry experience across national workers' compensation frameworks (occupational rehabilitation, occupational health, insurance, or case management).
  • In-depth knowledge and solid understanding of NSW and VIC workers' compensation legislation.
  • Bachelor's degree in a field related to occupational health and safety, claims/injury management, and allied health.

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