
Luxury Guest Experience Ambassador
5 days ago
About This Role:
We are seeking a highly skilled and experienced hospitality professional to deliver exceptional guest experiences from arrival to departure.
Your Key Responsibilities:
- Manage guest requests and enquiries to ensure complete satisfaction
- Develop great working relationships with internal and external stakeholders
- Provide expert knowledge of local attractions, activities, and services
- Stay up-to-date on hotel facilities, promotions, and events
Requirements:
- You possess excellent communication and problem-solving skills
- You are flexible and able to work night, weekend, and holiday shifts
- You have fluency in English, with additional language skills a plus
What We Offer:
- A comprehensive benefits package, including health insurance, superannuation, and paid time off
- Opportunities for career advancement and professional development
- A dynamic and supportive team environment
About Our Workplace:
Our world-class resort is located on the stunning Hayman Island in Queensland, Australia. We offer a unique blend of luxury, adventure, and relaxation, making us an ideal workplace for those who share our passion for delivering exceptional guest experiences.
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