Superannuation Administration Leader

2 weeks ago

Wollongong, New South Wales, Australia beBeeLeadership Full time $100,000 - $165,000

Our business is built on strong leadership and a commitment to excellence. We're seeking a highly skilled Team Lead to join our Client Member Services team.

A Team Lead in this role will provide guidance, support and supervision to a team of superannuation administration professionals. Key responsibilities include:

• Providing operational direction to day-to-day activities and ensuring compliance with policies, procedures, plans and agreed administrative service standards.

• Leading the preparation, implementation and review of team plans and budgets to achieve required service results and drive business process improvements.

• Managing employee performance, developing and implementing effective training programs, and promoting a positive and inclusive work environment.

• Building and maintaining cooperative, productive and professional working relationships with clients, employers, members, advisers and other key stakeholders to facilitate the prompt resolution of operational issues arising.

• Actively contributing to business planning, systems development, risk management and the development of service standards, as well as providing technical or specialist advice to leadership on areas of responsibility.

• Maintaining detailed, current knowledge of superannuation industry, legislation, products/services, including relevant scheme rules and associated policies.

Benefits

We offer a competitive compensation package, flexible working arrangements, community volunteer leave, employee assistance program, career development opportunities, a great team environment and more

Requirements

To be successful in this role, you'll need:

  • Proven experience in leading and managing high-performing teams.
  • Excellent communication, interpersonal and problem-solving skills.
  • Ability to adapt to changing priorities and manage multiple tasks and projects simultaneously.
  • Knowledge of superannuation regulations and industry practices.

What You'll Gain

This is an exceptional opportunity to grow your career, develop your leadership skills, and make a real impact on our business. If you're passionate about delivering excellent customer service and driving business success, we'd love to hear from you

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