Club Millesime Butler
3 weeks ago
As a Butler at Sofitel, you will be responsible for providing exceptional luxury service to our guests. This includes personally assisting guests, responding promptly to their requirements, and ensuring personalized, efficient service is provided to all guests.
Key Responsibilities
- Be available to personally assist guests and respond promptly to their requirements in line with Sofitel Luxury service expectations.
- Ensure personalized, efficient, luxury service is provided to all guests.
- Embody the art of French hospitality through a "can do" attitude.
- Perform tasks within a timely manner.
- Liaise with Chef/kitchen brigade to ensure service times are adhered to.
- Ensure all mis-en-place is completed prior to guests' arriving.
- Ensure the presentation of Food & Beverage within Club Millesime is of a high, luxury service standard.
- Be available to personally assist guests and respond promptly to their requirements in line with Sofitel Luxury service expectations.
- Ensure that all Check-ins and Check-outs are processed smoothly, accurately and with a personal sense of welcome and farewell, in line with Sofitel Standards.
- Ensure all details on the registration card are transferred to the guest's reservation accurately and appropriately so ensure that in future stays we are fully aware of all their needs and requests.
Benefits
- Industry benefits worldwide on accommodation, dining and lifestyle services.
- Access to daily discounted coffee and Ambassador dinning menu.
- A unique training platform to enhance your skills and knowledge.
Requirements
- Highly motivated with excellent attention to detail.
- Experience within a similar role.
- Strong communication skills.
- Always display a professional appearance, representing our Sofitel brand.
- Ability to work a rotating roster including weekends & public holidays.
Additional Information
If you share our passion for hospitality, service excellence, innovation and drive, we would love to hear from you
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Please note that full AU working rights are required for this role.
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