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Lead Client Advocate

2 weeks ago

North Sydney Council, Australia beBeeSuccess Full time $124,800 - $178,100
Job Title: Client Success ManagerAbout the Role:

The Client Success team focuses on delivering value to our clients through expert analysis and bold ideas. Associates have an assigned portfolio of clients with whom they partner to ensure each client receives exceptional service.

Key Responsibilities:

  • Build, develop, and manage relationships with existing clients across various business functions and companies.
  • Regularly meet and engage with clients virtually to understand their business priorities and recommend a program of action that drives high value and client retention.
  • Onboard new clients introducing their purchased Gartner services and capabilities.
  • Collaborate with internal colleagues to maximize the value delivered to clients.

Required Skills and Qualifications:

  • 4+ years relevant professional and/or internship experience.
  • Strong client service, communication, collaboration, prioritization, critical thinking, and influencing skills.
  • Bachelor's or Master's degree preferred.