Reception Manager

6 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $32,000 - $48,000
Job Description

The Front Desk Staff role is a critical component of our hotel's operations. As a key team member, you will be responsible for delivering exceptional service to our guests and ensuring seamless front desk operations.

Key Responsibilities:
  • Manage all aspects of Front Desk operations, including reservations, check-ins, and check-outs.
  • Provide professional and polite communication with guests, resolving any issues or concerns in a timely manner.
  • Handle cash transactions and manage hotel systems efficiently.
  • Collaborate with housekeeping staff to ensure rooms are clean and tidy for guests.
  • Work flexible hours, focusing on delivering excellent customer service.
Required Skills and Qualifications:
  • At least one year of relevant work experience required.
  • Previous reception experience preferably within a hospitality setting.
  • Proficiency in computer systems and ability to resolve problems effectively.
  • Ability to work flexible hours according to business needs.
  • Passion for providing outstanding customer service.
Benefits:
  • Opportunity to develop your skills and experience with hands-on training from experienced managers.
  • A dynamic and supportive work environment.
  • Chance to make a real difference in the lives of our guests.

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