Technical Problem Solver

2 days ago


Melbourne, Victoria, Australia beBeeOpportunity Full time $80,000 - $120,000
Job Overview

This is a Desktop Support Analyst role that involves providing technical assistance to our team.

The successful candidate will have a proven track record of delivering reliable and efficient solutions to our people.

They will be responsible for adopting agile methodologies and processes in line with the Iress Delivery Framework, liaising with vendors to report or escalate faults, and assisting in the global laptop refresh.

Key Responsibilities:

  • Deliver reliable and efficient solutions to our people
  • Adopt agile methodologies and processes
  • Liaise with vendors to report or escalate faults
  • Assist in the global laptop refresh

What We Are Looking For:

  • A proven ability to navigate ambiguity and collaborate with other functional teams
  • High EQ - self-aware, self-regulated, motivated and empathetic
  • Excellent communication skills
  • Good working knowledge of Desktop OS, hardware components, identity management, video conferencing solutions, AD and related services
  • Broad understanding of laptop hardware fault diagnostics and resolution

Why Work With Us?

  • Flexible work arrangements
  • Generous cash bonus for referrals
  • Starting school leave and paid parental leave
  • Access to learning and development programs

We are committed to fostering a welcoming and inclusive culture. We believe diversity makes our teams and products succeed.

Our hiring decisions are based on merit alone.

We are an equal opportunities employer.

Employment Details:

  • Contractor position
  • Full time
  • Entry level
  • Information Technology
  • Software Development

Location: Melbourne, Victoria, Australia



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