Servery Department Manager
13 hours ago
As a Servery Department Manager at Coles, you will be responsible for the day-to-day running of the Servery department. Your key focus will be on delivering an exceptional customer experience by preparing and delivering a quality range of premium meat cuts and products, while maximising profit.
Reporting to the Store Manager, you will have full accountability for the Servery department. To achieve this, you will coach, develop and inspire team members to ensure they have the capability to create a unique shopping experience for customers.
A retail meat trade qualification (i.e. Certificate II or III in Meat Retailing) is preferred but not required. You will take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and local community.
About You and Your Skills
- Previous experience working in a fast-paced customer-facing environment
- Direct/indirect leadership experience as you will need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements
- Maintain excellent department standards including monitoring stock, rotation routines, wastage, shrinkage and quality control
- Always look to simplify processes and adhere to strict audit, food safety and compliance standards
- Drive a one-team culture which celebrates success and puts our team members' health, safety and wellbeing first
- Delight our customers with an outstanding shopping experience
- A passion for food and an enthusiasm for customer service
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