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Transforming Businesses Through Process Improvement
2 weeks ago
Business Transformation Specialist
Job Description:This role entails driving process improvement and change management initiatives. You will be responsible for mapping current and future business processes, identifying areas for enhancement, and developing strategic plans to implement these changes.
Key Responsibilities:- Collaborate with stakeholders and developers to bridge gaps in business processes.
- Play a central role in migrating from legacy systems to Microsoft Dynamics by capturing requirements, identifying gaps, and facilitating end-to-end change.
- Elicit and validate business requirements proactively, even with limited access, to ensure the system reflects operational needs.
- Create training materials, facilitate sessions, and ensure knowledge transfer across teams.
- Investigate system issues, analyze support tickets, and define functional change requirements to support development and troubleshooting.
- Partner with developers, support teams, and other specialists to ensure delivery of business value.
- Experience with Jira, Confluence, and Microsoft Visio.
- Proficient in business process mapping techniques and tools.
- Supporting CRM migrations or experience working with Microsoft Dynamics is beneficial.
This role offers the opportunity to work on complex business transformation projects, collaborate with cross-functional teams, and drive meaningful change within an organization.
Other Opportunities:As a Business Transformation Specialist, you will have the chance to develop your skills in process improvement, change management, and stakeholder engagement. You will also contribute to the development of innovative solutions that meet business needs.
