Client Success Advocate

6 days ago

Brisbane, Queensland, Australia beBeeEngagement Full time $90,000 - $130,000

About Us

Children's Health Queensland is a specialist statewide hospital and health service dedicated to caring for children and young people from across Queensland and northern New South Wales. We are committed to collaborating with all of our healthcare partners, most importantly families, to ensure we consistently deliver safe, high-quality patient and family-centred care.

A recognised leader in paediatric healthcare, education and research, Children's Health Queensland delivers a full range of clinical services, tertiary level care and health promotion programs.

We provide an integrated network of services through:

  • The Queensland Children's Hospital
  • The Child and Youth Community Health Service
  • The Child and Youth Mental Health Service
  • Statewide services and programs, including specialist outreach and telehealth services
  • Partnerships with other hospital and health services and non-government organisations

Our services are provided from key locations in the Brisbane metropolitan area and work with 15 other hospital and health services as well as NGOs and charity partners in Queensland to deliver an integrated network of healthcare services and support across the state.

Your Opportunity: Customer Engagement Manager

This position will develop and maintain effective customer relationships to ensure that key business issues and requirements are understood and supported by suitable information and digital services. The successful candidate will influence service improvement and innovation in the delivery of information and digital services and lead stakeholder engagement and communication in the context of planned and unplanned ICT change.

Benefits and Support

We offer a competitive remuneration package and a working environment which embraces professional development, builds capabilities and supports staff to maximise their health and wellbeing. This includes:

  • Up to 12.75% employer superannuation contribution
  • 17.5% annual leave loading
  • Salary packaging
  • Employee Assistance Program
  • Work/life balance, variety and flexibility

You can find out more about why it's great to work here.

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