
Customer Engagement Specialist
5 days ago
We are seeking passionate and client-focused professionals to fill various roles within our Frontline Operations group.
Key responsibilities will include assisting clients through multiple channels, understanding individual circumstances and providing tailored advice, engaging in meaningful conversations to support client outcomes, and navigating challenging interactions with empathy and professionalism.
Some positions will require working within a scheduled contact centre environment, providing high-quality service to clients during regular business hours.
Through active engagement, you will deliver contemporary solutions that shape client behaviour and encourage ongoing participation in taxation and superannuation systems.
You will build and maintain positive client relationships while making informed decisions to resolve enquiries, and accurately record client information and apply relevant policy and procedures.
Collaborating as part of a team, you will share your knowledge to resolve issues and contribute to continuous improvements.
Role Details- Seniority level: Entry-level
- Employment type: Full-time
- Job function: Customer Service
- Industries: Government Administration
-
Customer Engagement Specialist
1 week ago
Perth, Western Australia beBeeDevelopment Full time $75,000 - $85,000About the RoleThis exciting opportunity has become available for a Customer Development Manager to join our team in Western Australia. As a key member of our team, you will be responsible for building effective business relationships with our target customers.Key ResponsibilitiesUtilize our CRM Platform and best-in-class promotional activity to drive...
-
Employee Engagement Specialist
2 days ago
Perth, Western Australia beBeeEngagement Full time $90,000 - $120,000Job OverviewWe are seeking a skilled Employee Engagement Specialist to join our team. In this role, you will be responsible for delivering exceptional customer service and helping clients maximize their use of our technology.About the Job:Create and promote employee engagement platforms tailored to each client's needs and values.Connect with employees...
-
Brand Engagement Specialist
1 week ago
Perth, Western Australia beBeeMarketing Full time $60,000 - $80,000Marketing Communications Specialist OpportunityThe ideal candidate will possess strong writing, editing, and proofreading skills along with experience in social media platform management and a solid understanding of digital marketing best practices.This role entails driving brand awareness, engagement, and strategic messaging across various platforms. The...
-
Community Engagement Specialist
3 days ago
Perth, Western Australia beBeeCommunity Full time $62,000 - $92,000Job Title: Community Engagement SpecialistNurture and support customers and centre teams at a Centre level, overseeing daily operations and contributing to growth and success.About the Role:As a key member of our team, you will be responsible for delivering exceptional customer experiences and driving profitability through sales or additional services.Build...
-
Public Engagement Specialist
1 week ago
Perth, Western Australia beBeeEngagement Full time $89,003 - $93,857Job Title: Public Engagement SpecialistWe're seeking a creative and collaborative individual to join our team as a Public Engagement Specialist. This part-time 12-month parental leave contract will provide an opportunity to make a real difference in the community.In this role, you'll be responsible for creating engaging content that resonates across multiple...
-
Employer Engagement Specialist
2 days ago
Perth, Western Australia beBeeEmployment Full time $72,000 - $94,000Employer Engagement SpecialistWe are seeking a dedicated professional to assume the role of Employer Engagement Specialist. This position involves building and maintaining relationships with employers and community networks to secure employment opportunities for clients.Your approach will enable effective management of employer expectations and foster strong...
-
Head of Marketing Customer Engagement
2 days ago
Perth, Western Australia P&N Bank Full time $104,000 - $130,878 per yearAbout usP&N Group is amongst the largest customer-owned banking organisations in Australia, represented by P&N Bank in Western Australia and BCU Bank in New South Wales and southeast Queensland. Our purpose is to enrich the lives of our customers and their communities.With over $10 billion in assets and a head office in Perth and corporate offices in Coffs...
-
Customer Engagement Expert
6 days ago
Perth, Western Australia beBeeCustomerEngagement Full time $90,000 - $250,000Job Title: Customer Engagement ExpertWe are seeking a highly skilled and dedicated professional to join our team as a Customer Engagement Expert. This exciting opportunity offers a unique chance to work across various sites, providing a diverse and enriching work environment.The ideal candidate will have proven experience in customer engagement or sales...
-
Customer Engagement Specialist
1 day ago
Perth, Western Australia beBeeCustomerService Part time $45,000 - $65,000Customer Service ExcellenceThis role focuses on delivering exceptional service, practical solutions and guidance on utilizing telecommunications products and apps to empower customers in their daily lives.Key ResponsibilitiesBe a customer champion, discovering what customers want and providing support in using technology effectively.Offer tailored value...
-
Customer Engagement Specialist
2 days ago
Perth, Western Australia beBeeRelationship Full time $60,000 - $90,000**Customer Relationship Manager Opportunity**Job Description:As a Customer Relationship Manager, you will play a vital role in making outbound calls to locate customers and investigate overdue accounts on behalf of our clients.Manage outstanding accounts with clients from leading financial institutions.Make and receive high-volume outbound/inbound calls to...