Payment Operations Professional

2 weeks ago

Sydney, New South Wales, Australia beBeePaymentOperations Full time $90,000 - $108,000
Job Summary
We are seeking an accomplished Payment Operations Professional to fill this critical role. This position involves various tasks, including incoming and outgoing payment reconciliation, batch processing of outward payments, investigation/recall of customer funds in accordance with company policies, and requirements of commercial and consumer teams.

Key Responsibilities
  • Conduct daily reconciliations of incoming payments
  • Process payment operations and exceptions
  • Serve as a point of contact for internal and external stakeholders, responding to and escalating issues appropriately
  • Analyze and resolve open items related to payments and investigation activities
  • Liaise with financial institutions to resolve payment disputes
  • Collaborate with Global Treasury and Cash Management teams to ensure accurate management and forecasting of incoming receipts and outgoing payments
  • Motivate team members to excel and build relationships at all levels within and outside the organization
Requirements
  • Minimum 3 years experience in a financial services environment
  • Understanding of foreign exchange markets and terms
  • Ability to multitask, prioritize, and manage deadlines
  • Strong knowledge of reconciliation processes
  • Excellent communication skills with a strong client focus
  • Good team player

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