Sales and Retention Leader

4 weeks ago


Wollongong, New South Wales, Australia Medibank Full time

About Us

At Medibank, we believe that work should be a positive force in people's lives. We're committed to creating a workplace that's inclusive, supportive, and empowering. As a Team Leader in our Growth Squad, you'll play a key role in building a culture of autonomy, driving high performance, and creating memorable customer experiences.

Key Responsibilities

  • Coach and develop your team to sharpen their skills and improve the customer experience.
  • Drive performance by organizing, scheduling, and motivating your team to hit targets.
  • Lead the charge on initiatives that wow our customers and nail first-call resolutions.
  • Foster a culture where everyone owns their customer interactions from start to finish.

About You

You're an experienced Sales/Retention Leader with a flair for exceeding KPIs and building a collaborative team culture. You have a minimum of a few years of management experience, preferably in the health insurance industry. You're sales savvy, with a proven track record of smashing targets. You're also skilled at managing and motivating remote teams, and you're adaptable and agile in the face of change.

What We Offer

We offer a competitive salary and bonus, flexible work arrangements, and a range of benefits that support your physical and mental wellbeing. You'll also have the opportunity to upskill and reskill, and to take charge of your career in a supportive and inclusive environment.

Join Our Team

At Medibank, we're passionate about creating a workplace that's diverse, inclusive, and supportive. We believe that everyone has the potential to make a positive impact, and we're committed to creating opportunities for growth and development. If you're passionate about coaching and empowering others, and you're looking for a challenging and rewarding role, we'd love to hear from you.



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