Assistant Retail Store Manager

6 days ago

Wollongong, New South Wales, Australia JAY JAYS Full time

About the Role

We are seeking an experienced Assistant Store Manager to join our team at Jay Jays in Wollongong. As a key member of our store leadership team, you will be responsible for working alongside the Store Manager to drive sales and customer satisfaction.

Key Responsibilities

  • Coaching and developing team members to achieve sales targets and provide exceptional customer service
  • Managing stock levels and implementing visual merchandising strategies to maximize sales
  • Acting as Store Manager when required, including opening and closing the store
  • Providing feedback and coaching to team members to improve performance

What We Offer

  • Opportunity to join our Future Leaders Program, designed to develop and train our future Store Managers
  • Structured 3-month Assistant Store Manager training plan
  • Development plans to support your ongoing growth
  • Flexible roster options available to support a healthy work-life balance
  • 50% staff discount on Jay Jays product

A Day in the Life

  • Creating a safe working environment for team members and customers
  • Implementing brand visual merchandising strategies and promotional changes
  • Providing exceptional customer service and resolving customer complaints
  • Managing stock levels and minimizing stock loss

What You'll Bring

  • Previous leadership experience, ideally in a retail environment
  • Confidence providing praise and improvement feedback to team members
  • Ability to provide an exceptional and unique customer experience
  • Knowledge in loss prevention and health & safety
  • Visual Merchandising experience advantageous

About Jay Jays

Jay Jays are part of one of the most successful Australian grown Retail Groups, inclusive of 7 brands. We're your ultimate denim destination, inspired by youth culture, street wear, fashion trends, and a carefree lifestyle.

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