Customer Remediation Product Lead

3 days ago

Sydney, New South Wales, Australia beBeeProduct Full time $120,000 - $180,000

Job Summary:

We are seeking a skilled Product Manager to lead the development and implementation of customer remediation initiatives.

About This Role
  • Develop strategies to enhance customer outcomes through effective product management practices.
  • Collaborate with cross-functional teams to design and deliver remediation solutions that meet customer needs.
  • Conduct thorough analysis of customer feedback and data to inform product decisions and drive business growth.
Key Responsibilities
  • Lead the development of customer remediation initiatives, ensuring timely and cost-effective execution.
  • Work closely with stakeholders to identify and prioritize customer pain points and develop effective solutions.
  • Communicate complex ideas and technical information to both technical and non-technical audiences.
Requirements
  • Bachelor's degree in Business Administration, Marketing, or related field, preferably with a focus on product management.
  • Proven experience in product management, preferably in a customer-facing role.
  • Strong analytical, problem-solving, and project management skills, with excellent communication abilities.
Preferred Qualifications
  • Experience with project management tools and methodologies, such as Agile or Scrum.
  • Knowledge of industry trends and best practices in product management, customer remediation, and business analytics.

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