Business Growth Manager

1 month ago

North Ryde, New South Wales, Australia Greencross Vets Full time
About Us

Greencross Vets is Australia's largest integrated pet wellness organisation, featuring a national network of retail stores (Petbarn), veterinary practices (Greencross Vets), and our Animal Emergency Hospitals. Our purpose mission is to make the world a happier place through the love of pets.

Job Description

We are seeking an enthusiastic team member to provide business excellence to our dedicated team. The Business Growth Manager will be responsible for identifying and delivering on strategic opportunities to both grow and deliver continuous improvement of the Vet Business.

Key Responsibilities:
  • Develop and implement strategic plans to drive business growth and improvement.
  • Work closely with the Strategy and Innovation Team to identify and prioritize initiatives that align with the Vet Business Strategy.
  • Collaborate with IT and Digital teams to innovate and improve productivity through automation and AI opportunities.
  • Lead the development of operational strategies to deliver on organisational priorities, including growing and engaging the front-line workforce, process efficiency, high patient care standards, and business growth.
  • Design and implement business strategies to drive team member engagement, improved client experience, and referrals.
  • Support operational communication to clinics and hospitals around major initiatives, changes, or updates.
Requirements:
  • Over 5 years experience in growth strategy and implementation, preferably in the healthcare, medical, veterinary, or relevant service-based industry.
  • Degree qualified in a relevant field or MBA.
  • Strong financial and commercial acumen, with understanding of budgets and business-planning.
  • Independent operator with a passion for veterinary operations and desire to progress.
  • Goal orientated, with ability to set objectives and manage challenges.
  • Proven change management experience.
  • Outcome and delivery focused, with strong leadership and strategic thinking skills.
  • Excellent communicator, with ability to influence and lead across all levels of the organisation.

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