Head of Guest Services

Job OverviewWelcome to W Hotels, where authenticity is celebrated. As a Welcome Supervisor, you'll play a key role in providing exceptional service to guests and driving the Whatever/Whenever culture.ResponsibilitiesManage and supervise Welcome and Whatever/Whenever teams at the Welcome Desk.Drive W's Whatever Whenever culture, Bonvoy loyalty program, VIP...

Job SummaryWe are seeking an experienced Hotel Attendant to join our team at LUXXE Outsourced Hotel Services. As a key member of our housekeeping staff, you will be responsible for ensuring the cleanliness and comfort of our guest rooms.About UsLuxxe Outsourced Hotel Services is a boutique services company operating in major cities across Australia. We pride...

About UsLuxxe Outsourced Hotel Services is an Australian boutique services company operating in major cities across the country. We provide highly-trained staff across various roles, including Housekeeping and Rooms.Job OverviewWe are currently seeking experienced Room Attendants for Citadines Walker in North Sydney. This is a 252 room hotel with a...

About Hotel TottoLocated in the heart of Wollongong's CBD, Hotel Totto offers a unique blend of style and comfort. We are seeking a skilled Guest Service Agent to join our Front Office team and provide exceptional service to our guests.Key Responsibilities:Manage arrivals and departures of hotel guestsProvide exceptional guest service by responding to...

About the RoleThe Commissionaire is the first and last point of contact for our guests, providing a warm and welcoming experience from the moment they arrive to the time they depart. This role requires a high level of guest service awareness and the ability to provide information and assistance to guests in a professional and courteous manner.Key...

Job DescriptionAt Minor Hotels, we're committed to delivering exceptional guest experiences across our diverse portfolio of over 530 properties worldwide. As a Guest Service Agent at our Oaks Sydney locations, you'll play a vital role in ensuring our guests feel at home with your warm presence and welcoming attitude.Responsibilities:Welcome and...

A dynamic role awaits you at Peppers Craigieburn, a prestigious venue nestled in the heart of the Southern Highlands. As a key member of our team, you will play a vital role in delivering exceptional experiences for our guests.This position offers a unique blend of opportunities, including:Room Attendant Tasks: ensuring the highest standards of cleanliness...

About The Star SydneyThe Star Sydney is a renowned entertainment and resort destination offering a diverse range of experiences, including luxury accommodation, multiple food and bar destinations, and event venues. With something always happening, our guests return time and again for more.Our CultureWe strive to create a diverse, equitable, and inclusive...

As a Night Guest Service Agent at Oaks Sydney Goldsborough Suites, you will be part of a dynamic team that strives to deliver exceptional guest experiences. Key responsibilities include conducting guest arrivals and departures, providing personalized and proactive service, and maintaining accurate guest accounts while adhering to strict confidentiality...

The Star Sydney, a renowned entertainment hub in Pyrmont and Darling Harbour, seeks an experienced Luxury Guest Services Manager to oversee the day-to-day operation of our Concierge desk.As a key member of our team, you will play a pivotal role in promoting The Star Sydney as a leading destination, delivering exceptional guest experiences that exceed...

About This RoleWe are seeking an experienced Concierge Team Lead to join our team at The Darling. As a key member of our front desk team, you will be responsible for overseeing the day-to-day operation of the Concierge desk and ensuring a positive guest experience.This is a fantastic opportunity to build memorable connections with our guests and hotel teams,...

Four Seasons Hotels and Resorts is a leading luxury hospitality company that prides itself on delivering exceptional guest experiences. We are seeking an experienced and passionate Guest Services Supervisor to join our team in Sydney, Australia.About the RoleThis key leadership position oversees the smooth daily operation of the Guest Services department,...

At Marriott International, we're committed to putting people first. We're seeking a skilled Guest Service Agent to join our team at Four Points by Sheraton.Key Responsibilities:Provide exceptional guest service, ensuring seamless check-in and departure experiences.Respond to guest inquiries and resolve issues efficiently.Build relationships with guests to...

SummaryAbout Park Hyatt SydneyFinding luxury in every detail, hotels like ours provide an experience of sophisticated, contemporary style. Located among the world's premier cities and resort destinations, each custom-designed hotel combines distinct regional character with elegant touches.About the RoleWe are seeking a highly organized and welcoming...

Key ResponsibilitiesConduct guest arrivals and departures efficiently and effectively.Provide personalized, proactive guest service, ensuring a commitment to service excellence and maintaining high standards.Maintain professional, open, and honest communication to assist guests and make accurate bookings.Ensure all daily tasks are completed accurately and in...

About ACCORAs the world's largest and fastest-growing hotel group, ACCOR offers exceptional opportunities for career development across much-loved brands ranging from well-known five-star luxury hotels to budget lodgings. Our network of over 4000 properties in more than 90 countries is a testament to our commitment to delivering exceptional hospitality...

Company OverviewThe Sofitel Adelaide is a luxurious hotel located in the heart of Adelaide, offering an enriched experience of captivating refinement. We are committed to providing exceptional service and creating memorable experiences for our guests.SalaryWe offer a competitive salary of $65,000 per annum, reflecting the high standards of service expected...

About the Role">We are seeking a highly motivated and professional Food and Beverage Attendant to join our team at Sofitel. As a key member of our hospitality team, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable experience with us.">Key Responsibilities">">Undertake general waiting duties,...

Job SummaryAs a Porter at Hilton Hotels, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless stay. Your role will involve managing guest luggage, delivering messages and faxes, and providing assistance with room moves and deliveries.Key ResponsibilitiesEnsure laundry support is provided when...

Room Attendant Opportunity in North SydneyWe are currently seeking an experienced and service-focused Room Attendant to join our team at Citadines Walker in North Sydney.About the RoleThis is a part-time opportunity that requires a friendly and enthusiastic attitude, with the ability to have positive involvement and interaction with both guests and the...