Head of Guest Services

4 weeks ago


Sydney, New South Wales, Australia Brook Recruitment Full time

About the Opportunity

Australia's leading international property development company is seeking a Head Concierge to provide a welcoming and professional experience for guests and tenants in one of Sydney's most prestigious office spaces.

Key Responsibilities

  • Manage the Concierge team to ensure prompt, courteous, and personalised service to guests and tenants
  • Promote the building's facilities and amenities
  • Coordinate Concierge team start, break, and finish times to ensure Tower coverage
  • Manage requests, provide recommendations, and resolve complaints
  • Maintain necessary documentation and records for the Concierge desk

Requirements

  • 3+ years of team management experience
  • Hospitality/Concierge experience highly desirable
  • Professional presentation and friendly approach
  • Excellent communication and customer service skills
  • Highly ethical standards and respect for privacy

How to Apply

Please email your resume to [jarrod@brookrecruitment.com.au](mailto:jarrod@brookrecruitment.com.au) or contact Jarrod on 0424 678 374 for a confidential conversation.



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