Head of Guest Services
4 weeks ago
About the Opportunity
Australia's leading international property development company is seeking a Head Concierge to provide a welcoming and professional experience for guests and tenants in one of Sydney's most prestigious office spaces.
Key Responsibilities
- Manage the Concierge team to ensure prompt, courteous, and personalised service to guests and tenants
- Promote the building's facilities and amenities
- Coordinate Concierge team start, break, and finish times to ensure Tower coverage
- Manage requests, provide recommendations, and resolve complaints
- Maintain necessary documentation and records for the Concierge desk
Requirements
- 3+ years of team management experience
- Hospitality/Concierge experience highly desirable
- Professional presentation and friendly approach
- Excellent communication and customer service skills
- Highly ethical standards and respect for privacy
How to Apply
Please email your resume to [jarrod@brookrecruitment.com.au](mailto:jarrod@brookrecruitment.com.au) or contact Jarrod on 0424 678 374 for a confidential conversation.
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