Hotel Guest Services Coordinator
2 weeks ago
Summary
About Park Hyatt Sydney
Finding luxury in every detail, hotels like ours provide an experience of sophisticated, contemporary style. Located among the world's premier cities and resort destinations, each custom-designed hotel combines distinct regional character with elegant touches.
About the Role
- We are seeking a highly organized and welcoming individual to join our team as a Hotel Guest Services Coordinator.
- The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.
- The primary responsibility of this role is to provide exceptional guest service and ensure that all guests have a memorable experience during their stay.
- This includes greeting guests upon arrival, checking them in efficiently, and addressing any concerns or issues they may have during their stay.
- In addition, the coordinator will be responsible for managing front desk operations, including answering phones, responding to emails, and handling guest requests.
- The successful candidate will also be responsible for maintaining accurate records and reports, as well as performing other administrative tasks as required.
- The salary range for this position is approximately $55,000 - $65,000 per annum, depending on experience.
Benefits
- A competitive salary package
- Ongoing training and development opportunities
- A dynamic and supportive work environment
Requirements
- A minimum of 2 years' experience in a similar role
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