Rostering Coordinator

4 weeks ago

Glenside, South Australia Southern Cross Care (SA, NT & VIC) Inc Full time
About the Role

We are seeking a highly organized and detail-oriented Rostering Administrator to join our dynamic Home Care Services team. As a key member of our team, you will play a crucial role in ensuring that services are delivered consistently, on-time, and in line with each client's individual needs, goals, and preferences.

Key Responsibilities
  • Communicate with clients, coordinators, and staff to roster ongoing services and respond to service change requests.
  • Build service runs for staff, utilizing mapping tools to minimize travel time and maximize staff utilization while promoting the primary carer model of services.
  • Fulfill vacant services in a timely manner in response to unplanned staff and client leave.
  • Demonstrate effective problem-solving and staff forecasting in daily/weekly Coordinator meetings.
  • Forecast and plan coverage of daily and booked annual leave.
  • Complete end-of-month checking processes in a timely manner, ensuring accuracy of billing while meeting finance deadlines.
  • Log and respond to all feedback and complaints efficiently, enabling follow-up and action.
  • Assist clients and families to understand service delivery.
About You

We are looking for individuals who will be the difference in the lives of our residents and clients. The successful candidate will have the following skills and experience:

  • Demonstrated experience in a similar administrative role.
  • Exceptional organizational and time management skills, as well as sound problem-solving abilities.
  • Strong interpersonal skills to negotiate effectively, mitigate conflict, establish trust, and manage expectations.
  • Demonstrated initiative and ability to work with minimal supervision, while taking ownership of workload to meet deadlines.
  • Ability to use database and procurement systems for booking, reporting, and administration purposes.
  • Basic knowledge of the requirements of the Aged Care Standards as applicable to the role.
  • Business administration or Customer Service qualifications or equivalent at any level - desirable.
  • Applicants with previous experience within the Aged Care industry will be highly regarded.
About Us

Southern Cross Care is one of Australia's leading charitable aged care, health, and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage, and Compassion, and offer salary packaging benefits to maximize your take-home pay.

When you work for us, we value you as an individual, care for your wellbeing, and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.

  • Rostering Coordinator

    4 weeks ago

    Glenside, South Australia Southern Cross Care (SA, NT & VIC) Inc Full time

    About the RoleThe Rostering Coordinator Site Business Partner is responsible for planning and coordinating staff rosters from publication to the day of operation plan. This role ensures rosters are implemented and maintained in accordance with industrial guidelines and the provision of quality, person-centred care.Key ResponsibilitiesPlan and publish site...

  • Rostering Coordinator

    3 weeks ago

    Glenside, South Australia Southern Cross Care (SA, NT & VIC) Inc Full time

    About the RoleWe are seeking a highly organized and detail-oriented Rostering Administrator to join our dynamic Home Care Services team. As a key member of our team, you will play a crucial role in ensuring that services are delivered consistently, on-time, and in line with each client's individual needs, goals, and preferences.The successful candidate will...

  • Rostering Coordinator

    1 week ago

    Glenside, South Australia Southern Cross Care (SA, NT & VIC) Inc Full time

    About the RoleThe Rostering Administrator plays a key role in ensuring that services are delivered consistently, on-time, and in line with each client's individual needs, goals and preferences which support our clients to live better for life, in their own homes.This dynamic and fast-paced environment requires the successful candidate to work collaboratively...

  • Rostering Coordinator

    3 weeks ago

    Glenside, South Australia Southern Cross Care (SA, NT & VIC) Inc Full time

    About the RoleThe Rostering Coordinator Site Business Partner is responsible for planning and coordinating staff rosters from publication to the day of operation plan. They will ensure rosters are implemented and maintained in accordance with industrial guidelines and the provision of quality, person-centred care.Key ResponsibilitiesPlan and publish site...

  • Rostering Coordinator

    4 weeks ago

    Glenside, Australia Southern Cross Care (SA, NT & VIC) Inc Full time

    **Be the difference. Enjoy great rewards and benefits**: - ** Permanent Full Time **position - Mon-Fri: 76 hours a fortnight**: - ** Excellent city-fringe location with onsite parking**: - ** Salary Packaging benefits up to $15,900 annually to maximise your take home pay** **About the role** The Rostering Coordinator Site Business Partner is responsible...

  • Rostering Coordinator

    4 weeks ago

    Glenside, Australia Southern Cross Care (SA, NT & VIC) Inc Full time

     Be the difference. Enjoy great rewards and benefitsPermanent Full Time position - Mon-Fri: 76 hours a fortnight Excellent city-fringe location with onsite parkingSalary Packaging benefits up to $15,900 annually to maximise your take home pay  About the role The Rostering Coordinator Site Business Partner is responsible for the planning and...

  • Rostering Administrator

    4 weeks ago

    Glenside, Australia Southern Cross Care (SA, NT & VIC) Inc Full time

    **Be the difference. Enjoy great rewards and benefits**: - ** Full Time position available**: - ** Bupa Health Insurance and Goodlife Health Club discounts**: - ** Excellent city-fringe location with onsite parking** Do you have exceptional customer service skills and the ability to work collaboratively with colleagues and clients? If so, we have an...

  • Rostering Administrator

    4 weeks ago

    Glenside, Australia Southern Cross Care (SA, NT & VIC) Inc Full time

      Be the difference. Enjoy great rewards and benefitsFull Time position availableBupa Health Insurance and Goodlife Health Club discounts Excellent city-fringe location with onsite parking  Do you have exceptional customer service skills and the ability to work collaboratively with colleagues and clients? If so, we have an exciting career opportunity...

  • Pantry Hand

    11 hours ago

    Glenside, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 885412 **Location**: 5065 - GLENSIDE **Job status**: Ongoing **Eligibility**: Open to Everyone - **Central Adelaide Local Health Network**: - **Mental Health Services, Glenside**: - **Salary WHA-2 $1,084.00 - $1,095.10 per week + superannuation and salary packaging**: - **Permanent part-time working 18.65 hours per...

  • Registered Nurse

    3 weeks ago

    Glenside, Australia Southern Cross Care (SA, NT & VIC) Inc Full time

     Be the difference. Enjoy great rewards and benefits.Casual position - 2 days per weekIncredibly rewarding community based roleSalary Packaging benefits up to $15,900 annually to maximise your take home pay  We are looking for dedicated and experienced Registered Nurses to join our Home Care Services Team supporting our clients across the Eastern suburbs...