Rostering Coordinator

3 weeks ago

Glenside, South Australia Southern Cross Care (SA, NT & VIC) Inc Full time
About the Role

The Rostering Coordinator Site Business Partner is responsible for planning and coordinating staff rosters from publication to the day of operation plan. They will ensure rosters are implemented and maintained in accordance with industrial guidelines and the provision of quality, person-centred care.

Key Responsibilities
  • Plan and publish site rosters in consultation with Residential Operations Leadership, incorporating Workload Plan and Site Master Rosters
  • Liaise with Residential Services Managers to forecast, plan and coordinate site rostering requirements
  • Forward plan and manage the published rosters into the day of operation
  • Ensure all changes to planned rosters provide the optimum utilisation of resources to achieve operational, financial and care outcomes
  • Ensure published rosters through to day of operations plans are aligned with workload planner, budgets and financial KPIs
  • Ensure any variations to the rostered shifts are within agreed processes, published and distributed within award stipulated time frames
  • Utilise overtime in accordance with delegation from Residential Site Management
  • Manage and maintain leave plans, action absences, allowances and staff movements
  • Ensure the Resource Plan considers and maximises labour efficiencies through use of optimal labour mix and/or labour flexibility (part time, casuals, agency) and resource cross utilisation through business units (where applicable)
  • Managing post day of operation resourcing data, including analysing and reporting on data as required
About You

We are looking for people who will be the difference in the lives of our residents and clients.

The successful candidate will have the following experience and skills:

  • Experience in a similar rostering or workforce scheduling role, preferably in Aged Care sector supporting multiple remotely located sites
  • Proven ability to perform in-depth data analysis and present insights
  • Experience using spreadsheets and other workforce planning tools
  • Experience working in a fast paced customer service environment
  • Ability to develop effective working relationships with a variety of colleagues and to work collaboratively across teams to achieve objectives
  • Exceptional customer service skills across all channels – written, phone and face to face
  • Ability to work autonomously with minimal supervision
  • Demonstrated ability to prioritise a demanding workload
About Us

Southern Cross Care is one of Australia's leading charitable aged care, health and retirement living service providers. We value the diversity in our team, live and breathe our values of Service, Courage and Compassion and offer salary packaging benefits to maximise your take-home pay.

When you work for us, we value you as an individual, care for your wellbeing and develop your skills to help you build your career. We reward creativity and provide the stability and flexibility you need. When you work for us, you work better for life.

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