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Administrative Professional

2 months ago

Melbourne, Victoria, Australia MedHealth Group Full time

Job Title: Administration Officer

Job Type: Full-time, Fixed Term

Company: MedHealth Group

About the Role:

We are seeking an enthusiastic and experienced Administration professional to join our team on a Fixed Term - full time basis for 12 months. As an Administration Officer, you will be responsible for processing information to facilitate the exchange of health and medical information with speed, simplicity, and security.

Key Responsibilities:

  • Categorising medical documentation via themed Ebridge platform
  • Shared inbox management and assistance
  • Processing Evidence from media files received daily
  • Uploading medical information to the med Ebridge platform
  • Quality Assurance of all Radiology DVD's
  • Answering inbound phone calls and transferring to the correct team/ Case Officer

Requirements:

  • An aptitude for systems
  • Excellent customer service and telephone skills
  • Excellent time management and organisational skills
  • Ability to work well to deadlines
  • Excellent communication skills – both written and verbal
  • A professional and positive attitude
  • Ability to use Microsoft Office suite, namely Word, Outlook & Excel
  • Previous experience in an inbound contact centre setting advantageous

What We Offer:

  • Hybrid working arrangements
  • Employee discounts for health insurance, gyms, pools and travel club
  • Options for novated leasing and salary sacrificing
  • Paid parental leave - 12 weeks
  • Purchased Leave (up to 4 weeks)
  • Employee Assistance Program and Financial Wellbeing

About Us:

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.