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Marketing Automation Platform Lead

1 month ago

Sydney, New South Wales, Australia Media Full time

About the Opportunity

In this role, you will drive the overall development, design, and build of marketing automation platforms and tools to help our clients bring to life their customer journeys across channels. You will work collaboratively with cross-functional teams, including business, digital, and technology/IT - both internal and client side.

Key Responsibilities

  • Provide technical oversight/assurance to projects
  • Be seen as technical authority and gain client's trust as trusted advisor
  • Provide Pre-Sales technical response to RFP requests, and attendance to pitches
  • Provide detailed effort estimates and costed proposals for new work requests, ensuring requirements are well understood, the chosen solution is viable, meets requirements, and adheres to best practice
  • Provide technical guidance and role of mentor/coach to technical members of the team
  • Facilitate workshops and client meetings including discovery sessions, stakeholder interviews, requirements gathering workshops, use case or solution design workshops
  • Serve as the escalation point for any in-flight project or support challenges, establishing a trusted relationship with key contacts
  • Contribute to the development of the practice across: go-to-market strategies and services offering definition, innovation & technology partnerships, team upskilling, documentation standards management

Requirements

  • 5+ years of experience in marketing orchestration as a Senior Developer or Technical Lead, having successfully supported or led implementation of complex solutions
  • At least 5 years of Adobe Campaign Classic hands-on experience - ideally you own the Adobe Campaign Classic Expert certification
  • Additional experience with other marketing orchestration tools is a plus (e.g Adobe Campaign Standard, Adobe Journey Optimizer, Marketo, Braze, Acoustic, Salesforce Marketing Cloud)
  • At least five years of combined experience in JavaScript programming, SQL development including ETL, and web technologies (XML, HTML and web services)
  • Experience working with SOAP & Rest APIs and how they interact with other upstream/downstream systems
  • Experience with database architecture and knowledge of database marketing

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world.