Hearing Experience Specialist
2 days ago
Our mission is to enhance hearing experiences. We provide innovative solutions to support individuals in living life to the fullest.
About the RoleWe have an exciting opportunity for a dedicated customer service professional at our Melbourne clinic. You will play a key part in delivering exceptional service to our clients, helping them manage their hearing health in this diverse client-facing role.
Main Responsibilities- Welcome and manage client experiences for optimal outcomes
- Schedule and confirm appointments for our clients
- Provide administrative support to our clinicians (Audiologists/Audiometrists)
- Effectively manage day-to-day operations of our clinics
- Leverage various software and applications with confidence
To excel in this position, you will require:
- A passion for delivering outstanding client experiences
- Excellent communication and active listening skills
- Resilience, self-motivation, and high energy levels
- Exceptional organisational and time management skills
- The ability to work autonomously and effectively within a team
A competitive remuneration package including base salary plus monthly performance bonuses
Salary packaging options available
Access to exclusive discounts from over 500 retailers across Australia via our Employee Enrichment Hub
Generous employee discounts on our products for yourself and your family
An online wellbeing centre and Employee Assistance Program (EAP)
Access to the LinkedIn Learning Platform
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