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Hearing Journey Specialist
3 weeks ago
We are seeking a dynamic and compassionate individual to support our clients on their hearing journey. As a full-time Client Service Officer, you will be part of our team that brings sound to life, working in collaboration with clinicians and hearing technicians to deliver quality hearing health care outcomes.
Your key responsibilities will include providing exceptional customer service, learning about our products and services, and applying tailored client-specific sales strategies to help clients find the best solutions for their needs.
What You'll Need- A background in administration or customer service, preferably in retail, hearing care services, pharmacy, or allied health.
- Experience working with older demographics is preferred.
- Strong interpersonal communication skills and empathy for clients.
- A higher school certificate or TAFE qualification.
- Computer literacy skills.
- Permanent full-time role in a supportive and inclusive global organisation.
- Opportunities for professional development through clear career paths and training.
- Performance incentives and rewards.
- Access to an online wellbeing centre with resources for health and financial advice.
- An employee assistance program and recognition of milestones such as birthdays and anniversaries.
