Customer Experience Coordinator

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $60,000 - $90,000
Job Title: Customer Service Specialist

This is a role that involves handling customer enquiries in a courteous and efficient manner. The successful candidate will provide excellent service and ensure timely responses.

The key responsibilities of this position include quotation and order management, open backlog management for the entire quotation and order life cycle, order expediting and feedback to customers, as well as support for Specialist Order Execution when required.

Responsibilities also include handling inquiries, quotations, sales orders, and customer claims in a professional and accurate manner. Implementing quality assurance and quality control documentation in accordance with Metso supply quality standards and procedures is another key aspect of this role.

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