Insurance Claim Assessor
3 days ago
Zurich is a global insurer with a presence in over 200 countries worldwide. Our General Insurance Segment offers a comprehensive range of products and services designed to meet the needs of individuals and businesses.
Our Mission
We're committed to delivering exceptional customer experiences and building long-lasting relationships with our partners. Our mission reflects our commitment to excellence, innovation, and collaboration.
The Role
We're seeking a highly motivated and experienced Motor Claims Advisor to join our Heavy Motor & Total Loss Team. In this role, you will take ownership of a medium and complex claims portfolio and build strong relationships with brokers, service providers, and customers to deliver outstanding results.
Your key responsibilities will include:
- Managing allocated claims in a prompt and technically accurate manner.
- Operating within authority levels and procedural guidelines to maintain a professional, consistent approach towards all claims.
- Reviewing, resolving, and proactively finalising claims within authority limits to ensure settlement at an optimum level.
Requirements
To succeed in this role, you will require:
- HSC or equivalent qualification (preferred).
- Multiple years of motor claims experience.
- Recognised industry qualification (preferred).
- Knowledge of Polisy system and workflow systems.
- Motor vehicle claims experience.
- Excellent written and oral communication skills.
- Solid knowledge and understanding of the motor claims strategy and operational imperatives.
What We Offer
We offer a range of benefits that support your career development, work-life balance, and overall well-being. These include:
- 5 weeks' annual leave for permanent staff through our Z Leave initiative.
- Hybrid working arrangements – office 3 days and remote work 2 days per week standard for full-time employees.
- Access to wellbeing programs and services to promote physical and mental health.
- Award-winning training programs to help you grow and thrive in your career.
- Global mobility opportunities across more than 200 countries worldwide.
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