Hardware and Service Portfolio Management Lead

7 hours ago

Brisbane, Queensland, Australia beBeeProductManager Full time $81,200 - $150,800
Hardware and Service Portfolio Management Lead

The successful candidate will lead the development and lifecycle management of hardware and service offerings, ensuring seamless integration capabilities that differentiate our software from competitors and deliver superior customer value.

  • Manage the hardware product portfolio and lifecycle from commercialization to maturity, owning key performance metrics including sales, units, margin, and core growth.
  • Define and execute a compelling product vision and roadmap for the short, medium, and long term for the hardware portfolio, evaluating and selecting vendor partners and products.
  • Conduct comprehensive vendor product assessments, including product quality, capabilities, and reliability, to ensure the portfolio meets the needs of our customers.

Key Responsibilities:

  • Hardware Product Management:
    • Develop and maintain strategic vendor partnerships and long-term supplier relationships.
    • Conduct competitive pricing analysis and develop comprehensive pricing strategies, including warranty and product life cycle (EOL) policies, for our hardware portfolio.
  • Service Portfolio Management:
    • Manage service portfolio, including clinical services, education, and data services, to ensure alignment with overall business objectives and customer success outcomes.
    • Establish pricing strategies and service level agreements (SLAs) for each service offering while optimizing profitability and competitive positioning in the market.
  • Interfaces Platform Management:
    • Define and execute the interfaces platform strategy to ensure seamless integration capabilities.
    • Lead API and integration roadmap development by identifying critical third-party systems, partner platforms, and customer workflow requirements to prioritize interface development efforts.

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