Product Manager – Hardware, Services

2 days ago


Brisbane, Queensland, Australia Accruent Full time

Position Summary

We are seeking a strategic and execution-focusedProduct Managerto lead the development and lifecycle management of ourhardware & service offerings and interfaces platform. This role is ideal for someone who thrives at the intersection of hardware, software and customer-centric services, and who can drive innovation, operational excellence, and cross-functional alignment. The successful candidate will be responsible for defining product strategy, managing complex product lifecycles, and ensuring seamless integration between hardware offerings, and interface & service capabilities.

Key Responsibilities:

Hardware Product Management

  • Manage the hardware product portfolio and life cycle from commercialization to maturity and own key performance metrics including sales, units, margin, and core growth
  • Define and execute a compelling product vision and roadmap for the short, medium and long term for the hardware portfolio including evaluating and selecting vendor partners and products
  • Conduct comprehensive vendor product assessments including product quality, capabilities, and reliability to ensure the portfolio meets the needs of our customers
  • Define product specifications and customization requirements for white-labeled products
  • Develop and maintain strategic vendor partnerships and long-term supplier relationships
  • Conduct competitive pricing analysis and develop comprehensive pricing strategies (including warranty & product life cycle (EOL) policies) for our hardware portfolio, while collaborating with finance teams on cost modeling and profitability analysis

Service Portfolio Management

  • Manage service portfolio including clinical services, education, and data services to ensure alignment with overall business objectives and customer success outcomes
  • Develop comprehensive service offerings to provide solutions with clear value propositions
  • Establish pricing strategies and service level agreements (SLAs) for each service offering while optimizing profitability and competitive positioning in the market
  • Drive continuous improvement initiatives by analyzing service performance metrics, customer feedback, and market trends to enhance service effectiveness and expand portfolio capabilities

Interfaces Platform Management

  • Define and execute the interfaces platform strategy to ensure seamless integration capabilities that differentiate Censis software from competitors and deliver superior customer value
  • Lead API and integration roadmap development by identifying critical third-party systems, partner platforms, and customer workflow requirements to prioritize interface development efforts
  • Collaborate with engineering teams to design scalable interface architecture that supports current customer needs while building flexible foundations for future integrations and competitive advantages
  • Conduct competitive analysis and market research to identify integration gaps, emerging interface standards, and opportunities where enhanced connectivity can leapfrog competitor offerings
  • Manage relationships with key integration partners and vendors to negotiate technical partnerships, establish integration protocols, and ensure optimal performance of critical interfaces

Minimum Qualifications:

  • 2+ years as a Product Manager / Associate Product Manager / Portfolio Manager, ideally for a hardware or services portfolio
  • Experience working with vendors and 3rd party partners to create white labeled solutions
  • Strong analytical and problem-solving abilities with experience using data to drive decisions
  • Customer-focused mindset with experience gathering and analyzing user feedback
  • Excellent verbal and written communication skills, with the ability to present to leadership and cross-functional teams

Preferred Qualifications:

  • Understanding of API lifecycle management from design and development through deployment, maintenance, and deprecation strategies

Education

  • Bachelor's or Master's degree in Business, Computer Science, Engineering, or related field.

About Censis Technologies

Censis Technologies based in Franklin, Tenn., is the industry leader in surgical instruments and asset management software. Censis offers multiple solutions, including CensiTrac, which is a highly advanced, web-based software system focused on maximizing OR throughput and regulatory compliance. Censis Technologies' software is deployed in hundreds of hospitals in the United States, Canada, and Australia.

Fortive Corporation Overview

Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Censis

Censis, the first company to engineer a surgical asset management system that tracks down to the instrument and patient levels, has continually set the standards for the sterile processing industry.From the beginning, Censis has recognized the vital connection between perioperative innovation and efficiency, unparalleled customer care and improved operational performance. By continuing to invest in technology, ease of integration, education and support, Censis provides solutions that empower hospitals and healthcare providers to stay compliant and ahead of healthcare's rapidly changing environment. With Censis, you're positioned to start ahead and stay ahead, no matter what the future holds.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.

Bonus or Equity
This position is also eligible for bonus as part of the total compensation package.

Pay Range
The salary range for this position (in local currency) is 81,200.00 - 150,800.00

#J-18808-Ljbffr

  • Brisbane, Queensland, Australia beBeeProductManager Full time $81,200 - $150,800

    Hardware and Service Portfolio Management LeadThe successful candidate will lead the development and lifecycle management of hardware and service offerings, ensuring seamless integration capabilities that differentiate our software from competitors and deliver superior customer value.Manage the hardware product portfolio and lifecycle from commercialization...


  • Brisbane, Queensland, Australia Buscojobs Full time

    Who We AreHäfele is a global leading specialist for furniture fittings and building hardware as well as LED lighting and electronic access control systems. Celebrating the company's worldwide 100th anniversary in 2023 and its 40th anniversary in Australia in 2022, it is a reputable brand that's known for its expertise locally and globally.Our product range...


  • Brisbane, Queensland, Australia Access Hardware Ltd Full time

    Job Category: Construction, Architecture & Interior Design, Manufacturing & Industrial, Trades & ServicesAccess Hardware is Australia's leading supplier of commercial door hardware, locksmithing, and security solutions.With a national presence and over 250 staff across the country, we support trade, commercial, and major project customers with a complete...


  • Brisbane, Queensland, Australia beBeeOpportunity Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Account Manager to join our sales team. The primary focus of this role is to promote and grow the market share of Häfele's architectural hardware by engaging with builders and fabricators operating in the aged care, multi-residential, and commercial project sectors.The ideal candidate will...


  • Brisbane, Queensland, Australia beBeeMechanic Full time $70,000 - $95,000

    **Defence Hardware Fitter Role**A fantastic opportunity exists for a skilled tradesperson to join our Defence Maintenance Contract team based at the Military Units in the Enoggera Region. As a qualified fitter, you will utilise your exceptional workmanship skills to inspect, repair and recondition military hardware.About the JobPerform maintenance,...


  • Brisbane, Queensland, Australia Hitachi Automotive Systems Americas, Inc. Full time

    Signalling Hardware Engineer page is loadedSignalling Hardware EngineerApply locations Brisbane, Queensland, Australia time type Full time posted on Posted 2 Days Ago job requisition id R0098434Location:Brisbane, Queensland, AustraliaJob ID:R0098434Date Posted:2025-07-03Company Name:HITACHI RAIL STS AUSTRALIA PTY LTDProfession (Job Category):OtherJob...


  • Brisbane, Queensland, Australia beBeeHardware Full time $90,000 - $120,000

    About the RoleThis role is centered around driving market growth for Häfele's architectural hardware by fostering relationships with builders and fabricators operating in aged care, multi-residential, and commercial sectors.You will play a crucial part in delivering tailored solutions to clients, contributing to team success and growth. You will report...


  • Brisbane, Queensland, Australia Caterpillar Financial Services Corporation Full time

    Career Area:Product SupportJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about...


  • Brisbane, Queensland, Australia Caterpillar Financial Services Corporation Full time

    Career Area:Product SupportJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about...


  • Brisbane, Queensland, Australia Caterpillar Financial Services Corporation Full time

    Career Area:Product SupportJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you'rejoining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don'tjust talk about...