Patient Care Training Specialist
4 days ago
The primary purpose of this role is to develop, maintain, and implement training programs for staff that promotes high quality patient care, a safe and high functioning operating environment for staff, and compliance with industry protocols.
The role involves developing and delivering the Annual Competency training program, new staff induction program, and tailored training programs for staff needing to address specific skills and training gaps.
It also includes working with MPC Management, Clinicians, Clinical Instructors, Clinical and Quality Manager to identify staff training needs or areas of risk.
Developing training programs for new equipment and/or new work methods, overseeing the development of content for the ELMO online training platform, and maintaining up-to-date system content are also key responsibilities.
Additionally, the role requires participating in clinical reviews to identify training gaps & improvements, ensuring accurate recording and reporting of staff attendance and assessment of any training provided.
Preparing documents, presentations and reports as required for leadership meetings, identifying opportunities to improve business and clinical processes, and promoting a customer and patient centric culture are also essential duties.
Lastly, the role involves leading projects to improve the functioning of the business and to increase safety, quality and effectiveness of MPC, mentoring and providing training to staff when on road working in the capacity of an ATA, and assisting with interview, assessment and orientation of new staff as required.
Required Skills and Qualifications- Ability to manage multiple tasks, deadlines and conflicting priorities.
- Open, approachable and effective communication style.
- Highly experienced in the patient care industry.
- Able to engage and build relationships with internal and external stakeholders.
- Capacity to lead a learning environment via formal and informal training.
- Experience in patient transport.
- Meet the requirements and qualifications of an Advanced Training Advisor (ATA).
- Clinical Instructor qualification to support a clinical and non-clinical learning environment (preferred).
- Cert IV in Workplace Assessment and training (preferred).
Mandatory vaccination policy: Hepatitis B, Chicken Pox, Measles, Mumps and Rubella, Diphtheria, Tetanus and Pertussis, Tuberculosis, Annual Influenza.
About UsWe are committed to creating a diverse environment and are proud to be an equal opportunity employer. We encourage applications from individuals of underrepresented backgrounds to apply, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQI communities.
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