Support Representative

7 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $55,000 - $83,000

**Customer Service Role**

We are seeking a motivated and experienced professional to provide exceptional customer service and support.

The key focus of this role will be:

  • Providing ongoing support to both internal and external stakeholders
  • Management of cases within CRM system to achieve recommended close out times and effective resolution for customers
  • Providing prompt communication to customers with regards to order status when required
  • Ensuring customer queries are handled efficiently and to the customer's satisfaction
  • Developing strong ongoing relationships with customers

This is an exciting opportunity for a customer service representative to join our team in a fast-paced environment. We offer a varied career journey with experiential learning gained from cross-functional and lateral moves.

For this role we would ideally like you to have:

  • Previous experience in a fast-paced customer service and admin environment
  • Experience in using CRM systems is required (SAP or Microsoft Dynamics experience would be highly regarded)
  • Experience working in a manufacturing/ warehousing/ FMCG environment would be highly regarded
  • Advanced level of attention to detail, accuracy, and quality
  • Prioritization and problem-solving skills
  • The ability to remain calm under pressure
  • Confidence in building relationships over the phone to resolve issues

  • Customer Support Representative

    1 week ago

    Sydney, New South Wales, Australia beBeeCareer Full time $68,960 - $73,320

    Job Title:"Customer Support Representative"This role offers a career progression and development opportunities in a leading financial institution. As a Customer Support Representative, you will be handling inbound and outbound calls to provide excellent customer service.Contact Centre role with varying shifts Monday to Saturday, 8am-9pmInitial contract...

  • Sales Support Representative

    3 days ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $80,000 - $100,000

    About the positionWe are seeking a highly skilled professional to join our team as a Sales Support Representative.This role involves providing exceptional customer service, processing sales orders and quotes, and working closely with trade customers and representatives to build strong relationships.The ideal candidate will have excellent communication...

  • Technical Support Representative

    3 days ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $60,000 - $95,000

    Technical Customer Service RepresentativeJob Description: As a technical customer service representative, you will have the opportunity to work in a dynamic and supportive team environment. We take great pride in offering a fantastic culture and an amazing employee experience.Discover a workplace that values flexibility, encourages a work-life balance, and...

  • Customer Support Representative

    7 days ago

    Sydney, New South Wales, Australia Australian Helicopter Pilot School Pty Limited. Full time

    OverviewSafran Helicopter Engines Australia is the market-leading subsidiary of a global aerospace organisation, located at Bankstown Airport. We specialise in the support, supply, and maintenance of gas turbine engines for helicopters across civil and military markets. We are a trusted partner in the aviation industry with a reputation for technical...

  • Customer Support Representative

    7 days ago

    Sydney, New South Wales, Australia Australian Helicopter Pilot School Pty Limited. Full time

    OverviewSafran Helicopter Engines Australia is the market-leading subsidiary of a global aerospace organisation, located at Bankstown Airport. We specialise in the support, supply, and maintenance of gas turbine engines for helicopters across civil and military markets. We are a trusted partner in the aviation industry with a reputation for technical...

  • Product Support Representative

    1 week ago

    Sydney, New South Wales, Australia Thomson Reuters Full time

    **Product Support Representative**We are looking for an ambitious Product Support Representative who will use technical expertise and a strong customer focus to provide the best online user experience possible by providing excellent service and customer education. Based waterside in Pyrmont, Sydney.**About the Role**In this opportunity as Product Support...

  • Customer Support Representative

    1 week ago

    Sydney, New South Wales, Australia Thomson Reuters Full time

    Are you a seasoned customer service professional who loves assisting accountants? We're seeking a customer support representative to help clients with platform inquiries and corporate secretarial expertise.Join our team as a Customer Support Representative, where you'll be an essential part of our customer support team. We're looking for someone with a...

  • Support Services Representative

    5 days ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $67,000 - $89,000

    Customer Service Representative Job SummaryWe are seeking a skilled Customer Service Representative to join our team. This is a customer-facing role that requires excellent communication and problem-solving skills.About the RoleThis role involves providing high-quality customer service to internal and external clients via telephone, email, and in-person. The...

  • Field Technical Support Representative

    1 week ago

    Sydney, New South Wales, Australia Kpay Group Full time

    Technical Support Representative (Entry Level)Technical Support Representative (Entry Level)Get AI-powered advice on this job and more exclusive features.This range is provided by KPay Group.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$50,000.00/yr - A$60,000.00/yrAbout the RoleWe're...

  • Product Support Representative

    1 week ago

    Sydney, New South Wales, Australia Fis, Inc. Full time

    Product Support RepresentativeThe world of finance moves fast. At FIS, we're faster. We are a global Fintech, our teams are empowered to learn, grow, and make an impact-in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we'd like to know: Are you...