Sydney Waterpark Team Leader Opportunity

Job Title: Sydney Waterpark Team Leader

The Park Presentation team is seeking a motivated and experienced Team Leader to join our team. As a Team Leader, you will be responsible for leading by example, motivating and training staff to achieve high presentation standards.

Key Responsibilities:

• Lead the Park Presentation team to achieve goals and promote a positive working environment.
• Develop, supervise, and mentor staff within the team.
• Organise and manage a team to achieve goals and objectives.
• Conduct training and assess competency of team members.
• Assist with coordinating team members, including rostering.
• Maintain park presentation standards to the highest level.
• Ensure overall Park cleanliness, including sweeping, rubbish pick-up, clearing and cleaning tables, emptying rubbish bins, maintaining picnic areas, birthday & cabana areas, and restrooms.
• Keep all public areas neat and tidy, including wiping down of tables and removal of any rubbish.
• Empty rubbish bins and clean and wash bins on a regular basis.
• Clean all restrooms, including restocking dispensers, emptying trash, cleaning and disinfect and sanitizing fixtures, cleaning mirrors, spot cleaning partition doors and walls, sweeping and mopping tile floors.
• Vacuuming of all carpet areas.
• Clean all staff areas, including offices, staff rooms and restrooms.
• Disinfecting touch points and railings.
• Complete pressure washing duties as directed.
• Complete grounds maintenance and work as directed.
• Report all repairs and replacements required.
• Remove cobwebs from buildings, entranceways, and stairwells.
• Ensure the park complies with all requirements defined under laws, guidelines, legislation, and standards.
• Perform daily reporting as required.
• Assist with administration tasks as directed.
• Assist other areas within the operations department when needed.
• Assist in the development, implementation, delivery and review of policy and procedures that ensure Raging Waters Sydney meets its various obligations, including financial, workplace health and safety, industry, and legal requirements.
• Follow and enforce company environmental policies in terms of chemical usage and waste disposal.
• Carry out all duties and responsibilities assigned by the Park Presentation Coordinator, Director of Operations, and any member of the Management Team.
• Follow and comply with Work Health Safety policies, procedures, and guidelines.
• Correctly use all safety and personal protective equipment.
• Act as a role model by demonstrating safe work behaviours.
• Report WHS incidents, injuries and safety activities to your direct Manager and First Aid at the time it occurs.
• Promote proactive hazard/near miss reporting.
• Report any hazards or near-miss incidents to your direct Manager and the People & Culture Director.
• Attend Work Group Meetings to discuss and promote safety.
• Manual Handling Training.
• Tertiary Qualifications in Leadership.
• Ability to plan, prioritise and organise work, both on an individual and team basis, within a set timetable and in a team environment of change and competing demands.
• Think laterally and be able to apply logical thinking to solve difficult problems.
• Excellent communication skills and interpersonal skills.
• Familiar with the principles of quality customer service.
• Strong conflict resolution skills.
• Ability to interact effectively with a diverse array of guests and team members and desire to assist with and resolve questions, problems, issues, and concerns.
• Ability to interact in a professional and positive manner.
• Ability to embrace change in an environment of resource constraint.
• Effectively communicate and relay information to other staff members.
• Be able to handle multiple priorities simultaneously.
• At times carry out delegated duties requiring little or no supervision.
• Take initiative and execute plans to accomplish strategic objectives in a fast-paced, evolving environment.
• Cleaning experience.
• Experience in leading a team, training and or mentoring a team.
• Experience in computer data entry.
• Ability to work flexible working hours, including weekends, early mornings, evenings, and public holidays.
• Must be available to work a minimum of twice per week during the peak season.
• Adhere to the Company Code of Conduct policy.
• Represent the Company well internally and externally; convey a professional and positive image of the organization and business affiliates.
• Be able to work in all weather conditions, including sun and rain, hot and cold climates, indoor and outdoor work.
• Carry out all duties and responsibilities as assigned by your Direct Manager, General Manager, or any member of the Management Team.
• Adhere to the Employee Handbook content and requirements.