Training and Adoption Specialist

4 weeks ago


Brisbane, Queensland, Australia Troocoo Full time
Training and Adoption Lead

Troocoo is seeking a highly skilled Training and Adoption Lead to join our team in Brisbane CBD. As a key member of our organization, you will be responsible for designing and implementing training programs to support the adoption of our Electronic Medical Record (EMR) system.

Key Responsibilities:
  • Develop and deliver high-quality training materials and facilitate effective training sessions to embed new business processes.
  • Coordinate, plan, and execute training delivery for the implementation of new ICT systems and the uplift of existing systems.
  • Independently gather information from subject matter experts to develop training facilitator guides, quick reference guides, training videos, and other relevant training documentation.
  • Develop change management strategies, plans, and activities to deliver successful adoption of existing and new ICT systems.
  • Assist with benefits realisation planning.
  • Prepare, review, revise, and maintain process documentation, user guides, FAQs, and procedure manuals.
Requirements:
  • High level of experience in developing and delivering training and adoption within a clinical environment, specifically EMR.
  • High level of interpersonal, negotiation, consultation, oral, and written communication skills with a diverse range of stakeholders.
  • Demonstrated success in designing, implementing, and embedding multimodal learning collateral.
  • Demonstrated understanding of RPL development, tracking, and delivery.
  • Proven ability to successfully manage multiple, concurrent priorities.
  • Ability to work independently and with minimum supervision.
  • Strong customer focus.


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