Front Desk Manager

2 weeks ago

Mission Beach, Australia beBeeHospitality Full time $65,000 - $89,000

Job Description:

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We are seeking a skilled Front Office Supervisor to join our team. As a key member of our front desk operation, you will be responsible for ensuring the smooth day-to-day operation of the Reception desk, including greeting and registering owners and guests, providing information on local area attractions, and managing any guest issues that may arise.

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Key Responsibilities:

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  • Ensure the efficient operation of the Reception desk">
  • Provide excellent customer service to owners and guests">
  • Manage guest issues and resolve problems in a timely and professional manner">
  • Build and develop a high-performing team by providing coaching, training, and guidance to front office staff">
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Requirements:

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To be successful in this role, you will need to have:

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Essential Skills and Qualifications:

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  • Proven experience in a front office department at a supervisory level">
  • Knowledge of hotel property management systems (preferably Opera)">
  • Excellent communication, problem-solving, and negotiation skills">
  • Ability to work well under pressure and manage multiple tasks simultaneously">
  • Impeccable presentation and grooming standards">
  • A positive attitude, vibrant personality, and passion for delivering exceptional customer service">
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Benefits:

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As a valued member of our team, you will enjoy a range of benefits, including:

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Professional Development Opportunities:

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Discounted hotel stays across the world

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Subsidized Private Health Insurance

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Professional development funding

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Working with Us:

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At [Company Name], we value diversity and inclusion in the workplace. We strive to create a welcoming and inclusive environment where everyone feels valued and supported. If you require any reasonable accommodation during the application or recruitment process, please email us at [email address].

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How to Apply:

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If you are a motivated and experienced front office professional looking for a new challenge, please submit your application today.

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