Healthcare Finance Leader

2 weeks ago

Perth, Western Australia beBeeHealthcare Full time $120,000 - $145,000

Transforming healthcare finance through strategic partnerships is a challenging yet rewarding opportunity. As Director, Healthcare Finance, you will be responsible for driving growth and performance across our healthcare financing channel.

About the Role
  • Strategy & Channel Growth
  • Develop and execute a comprehensive growth strategy for our healthcare vertical, focusing on acquisition, penetration, and utilization.
  • IDentify high-potential healthcare sub-segments and tailor strategies to meet market needs.
  • Evaluate and enhance our offering by collaborating with product, pricing, and marketing teams to increase value and competitiveness.
    • Sales Leadership & Merchant Acquisition
    • Lead and develop a high-performing sales team with national scope.
    • Drive full-funnel merchant acquisition from prospecting to onboarding, ensuring a strong conversion pipeline.
    • Foster trusted relationships with industry stakeholders and healthcare business decision-makers.
      • Partner Enablement & Portfolio Performance
      • Ensure new merchants are activated efficiently, in collaboration with onboarding and support teams.
      • Enable partners through training, sales tools, co-marketing, and performance insights to drive increased financing usage.
      • Monitor partner performance and apply targeted interventions to address underperformance or scale high-potential accounts.
        • Customer Experience & Risk Oversight
        • Owning the full customer journey, not just the B2B side.
        • Work with internal teams to reduce customer friction, including fraud prevention, cancellation rates, and issue resolution.
        • Proactively manage the impact of partner behavior on customer experience and portfolio health.
          • Cross-Functional Collaboration
          • Collaborate with Marketing, Credit, Product, and Operations teams to ensure alignment across the customer and merchant lifecycle.
          • Share market intelligence to support continuous improvement of our platform, policies, and user experience.
            • Data & Reporting
            • Track and analyze performance across KPIs: merchant acquisition, partner activation, utilization, originations, and customer outcomes.
            • Deliver actionable insights and strategic recommendations to senior leadership.

A suitable candidate for this role should have:

  • At least 8 years of experience in business development, partnerships, or channel leadership, preferably in financial services, health services, or POS financing.
  • 5+ years of people management experience with a track record of building and leading high-performing teams.
  • Proven success launching or scaling a vertical, with accountability for both strategy and execution.
  • Strong understanding of merchant and customer lifecycle management.
  • Experience navigating the nuances of healthcare sales and compliance.
  • Commercially driven, highly analytical, and customer-obsessed.
  • Excellent communicator and relationship builder.
  • Bachelor's degree in business or a related field; MBA or equivalent considered an asset.

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