Luxury Beauty Counter Manager

18 hours ago


Perth, Western Australia beBeeBeauty Full time $60,000 - $80,000

Job Overview:

Are you a beauty expert with a passion for delivering exceptional customer experiences? We are seeking a skilled Counter Manager to join our dynamic team and help drive our luxury retail destination forward.

As a Counter Manager, you will be responsible for creating memorable moments with your customers through your extensive beauty knowledge and excellent service skills. You will work closely with our clients to inspire them with product recommendations, deliver personalized service, and empower them to look and feel their best.

Responsibilities:

  • Share your expertise in beauty products and trends with our clients to inform their purchasing decisions.
  • Deliver outstanding, tailored service to meet commercial objectives and exceed customer expectations.
  • Empower our clients to achieve their beauty goals by providing expert advice and product recommendations.
  • Build strong relationships with our clients through genuine and insightful interactions, resulting in repeat business and positive word-of-mouth.
  • Collaborate with the wider team to ensure seamless customer experiences across all touchpoints.

Requirements:

  • Degree or diploma in beauty-related field (or equivalent experience).
  • Proven track record of success in a customer-centric environment.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Flexibility to work retail hours, including evenings and weekends.

What We Offer:

  • A competitive remuneration package and incentive scheme.
  • Generous employee discounts across our luxury brands.
  • A supportive, flexible, and engaging work environment that fosters personal and professional growth.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • The chance to be part of a vibrant, inclusive team dedicated to delivering exceptional customer experiences.

Our Recruitment Process:

  • Initial Application: Submit your resume and answer a series of questions to demonstrate your suitability for the role.
  • Chat Interview: Participate in an online chat to discuss your background and experience.
  • Video Interview: Record a video response to showcase your personality and potential.
  • Face-to-Face Meeting: Meet with the hiring manager to assess your fit for the role and our company culture.

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