Technical Account Manager Specialist

15 hours ago


Sydney, New South Wales, Australia NICE Full time

Role Overview: At NICE, we are seeking a Senior Technical Account Manager to act as a strategic advisor and primary point of contact for key customer accounts.

About the Role: The Senior Technical Account Manager will develop and maintain deep, long-term partnerships with customers, understanding their business needs, strategic goals, and challenges. They will focus on improving customer satisfaction, retention, and success by proactively identifying opportunities for improvement and expansion.

Responsibilities:

  • Build strong relationships with customers at all levels, understanding their business needs and providing strategic insights to help them achieve their goals.
  • Drive customer success by identifying opportunities for improvement and expansion, and developing solutions to meet their needs.
  • Engage regularly with customers to review performance, identify potential issues, and provide leadership and guidance.

Requirements:

  • 5+ years in a Technical/Service role in software, telecommunications, or customer service, call/contact center, and/or service delivery.
  • Demonstrated technical problem-solving proficiency, strong analytical and troubleshooting skills.
  • Strong customer service and communication skills, both verbal and written, ability to multitask and work well in a fast-paced environment.
  • Estimated Salary: $140,000 per year


  • Sydney, New South Wales, Australia Davidson Full time

    About the RoleThe position of Technical Accounting Specialist is a unique opportunity to work on high-impact projects that influence financial reporting standards in the public sector. As a member of our team, you will develop technical expertise while contributing to the advancement of accounting practices across various areas, including sustainability,...


  • Sydney, New South Wales, Australia AGL Full time

    **Job Overview**We are seeking an experienced Technical Accounting Specialist to join our Group Reporting and Advisory team at AGL.


  • Sydney, New South Wales, Australia Procore Technologies Full time

    Transform Your Career with a Leadership Role at Procore TechnologiesAbout the OpportunityWe are seeking an exceptional Senior Technical Account Manager to spearhead our Solution Specialists team in Sydney, Australia. As a critical member of our growth strategy, you will oversee a high-performing team and drive sales initiatives, customer adoption, and...


  • Sydney, New South Wales, Australia BDO Australia Full time

    About BDO AustraliaWe empower people and realise possibilities through exceptional talent, delivering advisory, audit, and accounting services.Job OverviewThis is an exciting opportunity to progress your career as a Technical Accounting Specialist in our IFRS Advisory team. You will provide technical advice and value to key stakeholders, working on a range...


  • Sydney, New South Wales, Australia BDO Australia Full time

    About BDO AustraliaWe empower people to realise their possibilities through exceptional talent and wide-ranging advisory, audit, and accounting services.Our team is dedicated to delivering expert advice underpinned by in-depth knowledge of International Financial Reporting Standards (IFRS) and Australian Accounting Standards.Role OverviewAs part of our IFRS...


  • Sydney, New South Wales, Australia Stripe Full time

    About StripeStripe is a leading financial infrastructure platform that empowers businesses to thrive in the digital economy. As a Technical Account Manager, you will play a critical role in supporting our largest and most complex users, fostering long-term relationships, and driving growth through strategic consultations and proactive problem-solving.Key...


  • Sydney, New South Wales, Australia NICE Full time

    This is an exciting opportunity to join NICE as a Senior Technical Account Manager, where you will play a key role in driving customer success and strategic partnerships.As a Senior Technical Account Manager at NICE, you will be responsible for acting as a strategic advisor and primary point of contact for key customer accounts. Your goal will be to ensure...


  • Sydney, New South Wales, Australia NICE Full time

    About the RoleWe're seeking a highly skilled Technical Account Manager to join our team at NICE. As a trusted advisor to our customers, you will provide proactive and reactive post-implementation support, ensuring alignment with customer priorities and NICE's business objectives.Key ResponsibilitiesManage all project tasks, including schedules, budgets, and...


  • Sydney, New South Wales, Australia First Focus Full time

    Technical Infrastructure SpecialistWe are seeking a skilled Technical Infrastructure Specialist to join our team in Sydney. As a key member of our technical support team, you will provide on-site desktop and IT infrastructure support to our customers.Key Responsibilities:Provide on-site technical support to customersBe involved in occasional project work to...

  • Key Account Manager

    2 weeks ago


    Sydney, New South Wales, Australia Heng & Hurst Full time

    A dynamic opportunity has arisen for a Key Account Manager to join Heng & Hurst's NSW team and drive sales growth for their Neuromodulation business in Newcastle.Reporting to the Regional Sales Manager, your key responsibilities will include:Account Growth: Identify and capitalize on opportunities to grow sales within assigned accounts.Data Analysis:...


  • Sydney, New South Wales, Australia ignite Full time

    Job OverviewOne of Australia's most iconic and integral companies is seeking two Technical Account Managers to work closely between their technical teams and external customers.


  • Sydney, New South Wales, Australia BDO Australia Full time

    About the OpportunityWe are seeking an experienced Senior Manager to join our IFRS Advisory team in Sydney, Australia.This is a unique opportunity for a professional with technical accounting expertise and consulting experience to progress their career and take on new challenges.Job DescriptionPerform and assist with technical consultations, including...


  • Sydney, New South Wales, Australia March Networks Full time

    Company Overview:">March Networks is a global technology company that prides itself on creating a positive working environment where all employees can thrive. With a strong focus on teamwork, innovation, and customer satisfaction, the company encourages its employees to grow professionally and personally.">Job Description:">The Technical Solutions Specialist...


  • Sydney, New South Wales, Australia Anton Murray Consulting Full time

    About Anton Murray ConsultingWe are working with a leading international financial institution to find an experienced Fund Accounting Specialist for their Sydney office.Salary and BenefitsThe successful candidate can expect a competitive salary of $95,000 - $115,000 per annum, plus superannuation and a discretionary bonus.About the RoleThe Fund Accounting...


  • Sydney, New South Wales, Australia Fortinet Full time

    About the RoleWe are seeking a highly skilled Cybersecurity Professional to join our team as a Technical Account Manager. In this role, you will be responsible for delivering exceptional service and support to our key customers in the APAC region.Job DescriptionThe Technical Account Manager will act as the primary technical contact for our key clients,...


  • Sydney, New South Wales, Australia CrowdStrike Australia Pty Limited Full time

    About CrowdStrike Australia Pty LimitedCrowdStrike is a global leader in cybersecurity, dedicated to stopping breaches and protecting our customers' most valuable assets. Our cloud-native platform offers unparalleled protection against sophisticated cyberattacks, making us the go-to solution for organizations seeking top-notch security.Job Title: Manager,...


  • Sydney, New South Wales, Australia FloQast Full time

    We are seeking an experienced Accounting Operations Specialist to join our team at FloQast. In this role, you will play a key part in maintaining high levels of satisfaction and engagement among our customers, ensuring their long-term success with our application.An Accounting Operations Specialist at FloQast helps to build instant rapport with our customer...


  • Sydney, New South Wales, Australia Anton Murray Consulting Full time

    About the RoleWe are seeking an experienced Fund Accounting specialist to join our team in Sydney. As a Fund Accounting specialist, you will play a key role in supporting our business teams to deliver exceptional service provision to clients.The ideal candidate will have prior senior-level experience in fund accounting and projects/business analysis. A...


  • Sydney, New South Wales, Australia Commvault Systems (Australia) Pty Ltd Full time

    Job Description:The Channel Sales Engineer role at Commvault Systems (Australia) Pty Ltd requires a strong technical sales expert to work within the sales channel business, providing expertise to the Managed Service partner community.Key Responsibilities:Engage with Commvault Sales & Managed Service partner Channel teams in ANZ to execute on strategies...


  • Sydney, New South Wales, Australia BDO Australia Full time

    About BDO AustraliaWe empower people to realise their possibilities by hiring and developing exceptional talent.Current OpportunityThis role is an exciting chance to join our team of experts in IFRS Advisory, providing technical, financial, and corporate reporting advice to clients. You will be part of a dynamic team that delivers innovative solutions and...