
Hospitality Operations Executive
7 days ago
Objective
Job Summary: We are seeking an experienced Venue Manager to oversee daily operations and lead a high-performing team in providing exceptional service.
About the Role
- The Venue Manager will be responsible for managing daily operations, ensuring smooth and efficient service delivery, leading, training and developing a high-performing team.
- Maintain compliance with liquor licensing and other regulations, manage rosters, budgets and operational targets.
- Oversee VIP services, events and promotional activities, ensure the venue is well-presented and maintained at all times.
- Foster strong relationships with promoters, suppliers and key stakeholders.
Responsibilities
- Manage day-to-day operations, including staffing, customer service and inventory management.
- Lead and develop a high-performing team by setting goals, offering feedback and coaching staff.
- Ensure regulatory compliance, including liquor licensing, RSA and First Aid certifications.
- Develop and manage budgets, monitor expenses and track performance metrics.
- Collaborate with internal teams to plan and execute events, promotions and marketing initiatives.
Requirements
- 2+ years' experience in hospitality management, preferably in nightlife.
- Strong leadership, communication and interpersonal skills.
- Proven track record in budget management and operational success.
- Experience with POS, booking and inventory systems.
- Victorian RSA and relevant certifications (e.g., First Aid, Food Safety).
- Flexible availability including nights, weekends and public holidays.
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